C7000 thin multiple lines (only black) on one side of the paper

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  • Honpress
    self service

    Site Contributor
    50+ Posts
    • Oct 2022
    • 62

    #1

    [Misc] C7000 thin multiple lines (only black) on one side of the paper

    Hi, it's me again! (The amateur) Hopefully someone can help me out.
    Having this problem for a while and can't really figure out what's causing it.
    I've added a picture of it.

    Small black stripes.jpg

    A few months back, I've replaced all developers (not developing units), drums with the cleaning blades and the coronas.
    But I keep having only thin black lines on the same place (area). They go from left to right, covering the whole paper.

    Sometimes I revert the black, it goes away for a few prints, but comes back soon after.
    I swapped the drums a few times, to exclude the problem are these, but nothing changes, the thin lines are still in the same area.

    Could it be the developing unit? Count of black is 1.029.865. What else could it be if it's always only black?
  • wjurls
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2017
    • 491

    #2
    Re: C7000 thin multiple lines (only black) on one side of the paper

    Originally posted by Honpress
    Hi, it's me again! (The amateur) Hopefully someone can help me out.
    Having this problem for a while and can't really figure out what's causing it.
    I've added a picture of it.

    [ATTACH=CONFIG]61123[/ATTACH]

    A few months back, I've replaced all developers (not developing units), drums with the cleaning blades and the coronas.
    But I keep having only thin black lines on the same place (area). They go from left to right, covering the whole paper.

    Sometimes I revert the black, it goes away for a few prints, but comes back soon after.
    I swapped the drums a few times, to exclude the problem are these, but nothing changes, the thin lines are still in the same area.

    Could it be the developing unit? Count of black is 1.029.865. What else could it be if it's always only black?

    When you say you "swapped the drums" Do you mean you moved the old drums around? Or did you install a new drum and properly calibrate it?

    Moving old drums around isn't always conclusive. I suggest installing a brand new drum and charge corona for black and reset the counters and run the gamma correction.

    Comment

    • tulintron
      Senior Tech

      Site Contributor
      500+ Posts
      • Jul 2014
      • 669

      #3
      Re: C7000 thin multiple lines (only black) on one side of the paper

      Originally posted by Honpress
      Hi, it's me again! (The amateur) Hopefully someone can help me out.
      Having this problem for a while and can't really figure out what's causing it.
      I've added a picture of it.

      [ATTACH=CONFIG]61123[/ATTACH]

      A few months back, I've replaced all developers (not developing units), drums with the cleaning blades and the coronas.
      But I keep having only thin black lines on the same place (area). They go from left to right, covering the whole paper.

      Sometimes I revert the black, it goes away for a few prints, but comes back soon after.
      I swapped the drums a few times, to exclude the problem are these, but nothing changes, the thin lines are still in the same area.

      Could it be the developing unit? Count of black is 1.029.865. What else could it be if it's always only black?
      I'm almost certain these lines come from the transferbelt cleaning unit.
      https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22932

        #4
        Re: C7000 thin multiple lines (only black) on one side of the paper

        It should be simple to diagnose. Run a few pages of heavy fill black. Disassemble the machine to examine the black drum, the black primary charge grid, the transfer belt, and the fuser film. Any residue on the surface of the black drum or transfer belt will be seen easily and wipe right off (unfused, and you'll see overspray of toner on the blade where it's cleaning poorly). A corroded primary charge grid may cause this. And the fixing film may cause it. The next part is up to you. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Albonline
          Service Manager

          1,000+ Posts
          • Sep 2008
          • 1132

          #5
          Re: C7000 thin multiple lines (only black) on one side of the paper

          Originally posted by Honpress
          Hi, it's me again! (The amateur) Hopefully someone can help me out.
          Having this problem for a while and can't really figure out what's causing it.
          I've added a picture of it.

          [ATTACH=CONFIG]61123[/ATTACH]

          A few months back, I've replaced all developers (not developing units), drums with the cleaning blades and the coronas.
          But I keep having only thin black lines on the same place (area). They go from left to right, covering the whole paper.



          Sometimes I revert the black, it goes away for a few prints, but comes back soon after.
          I swapped the drums a few times, to exclude the problem are these, but nothing changes, the thin lines are still in the same area.

          Could it be the developing unit? Count of black is 1.029.865. What else could it be if it's always only black?
          if its truly only on one side ,look at transport rollers in the inversion and adu units.

          Comment

          • Honpress
            self service

            Site Contributor
            50+ Posts
            • Oct 2022
            • 62

            #6
            Re: C7000 thin multiple lines (only black) on one side of the paper

            Originally posted by wjurls
            When you say you "swapped the drums" Do you mean you moved the old drums around? Or did you install a new drum and properly calibrate it?

            Moving old drums around isn't always conclusive. I suggest installing a brand new drum and charge corona for black and reset the counters and run the gamma correction.

            Hello wjurls, thank for your response!

            The drums are not really old, I've replaced all of them the same time a few months ago. But if I swap the entire drum unit with another one, say yellow. Wouldn't that change the quality of the whole image? Because it contains the drum and cleaning blade.
            The corona's were replaced around the same time as the drums.

            Comment

            • Honpress
              self service

              Site Contributor
              50+ Posts
              • Oct 2022
              • 62

              #7
              Re: C7000 thin multiple lines (only black) on one side of the paper

              Originally posted by tulintron
              I'm almost certain these lines come from the transferbelt cleaning unit.

              Hello tulintron, thank you for your response!

              But if the transferbelt cleaning unit is the problem, wouldn't that have affect on all the colors?

              Comment

              • Honpress
                self service

                Site Contributor
                50+ Posts
                • Oct 2022
                • 62

                #8
                Re: C7000 thin multiple lines (only black) on one side of the paper

                Originally posted by Albonline
                if its truly only on one side ,look at transport rollers in the inversion and adu units.

                Hello Albonline, thank you also for your response!

                Sorry to ask, but what are the inversion and adu units? Is this a short for some parts?

                Comment

                • Albonline
                  Service Manager

                  1,000+ Posts
                  • Sep 2008
                  • 1132

                  #9
                  Re: C7000 thin multiple lines (only black) on one side of the paper

                  Originally posted by Honpress
                  Hello Albonline, thank you also for your response!

                  Sorry to ask, but what are the inversion and adu units? Is this a short for some parts?
                  the path the paper takes after first side is printed, to go back around again.

                  Comment

                  • Honpress
                    self service

                    Site Contributor
                    50+ Posts
                    • Oct 2022
                    • 62

                    #10
                    Re: C7000 thin multiple lines (only black) on one side of the paper

                    Originally posted by Albonline
                    the path the paper takes after first side is printed, to go back around again.
                    Thanks. Yeah, they were a bit dirty (totally forgot about those) so I cleaned them all. Seem to work for a while, but somehow the thin lines are back, but not continuously.
                    And with that, the corona of black was full with black toner. Don't know why there's so much so I cleaned it. Didn't really do anything on that lately.

                    Comment

                    • ANAS-MOUCHAFI
                      Junior Member
                      • Jan 2024
                      • 1

                      #11
                      Re: C7000 thin multiple lines (only black) on one side of the paper

                      Hello,


                      Check the output part of the oven, the PAPER EXIT GUIDE PLATE. Is there any fixed toner on this plate?
                      Attached Files

                      Comment

                      • Albonline
                        Service Manager

                        1,000+ Posts
                        • Sep 2008
                        • 1132

                        #12
                        Re: C7000 thin multiple lines (only black) on one side of the paper

                        Originally posted by Honpress
                        Thanks. Yeah, they were a bit dirty (totally forgot about those) so I cleaned them all. Seem to work for a while, but somehow the thin lines are back, but not continuously.
                        And with that, the corona of black was full with black toner. Don't know why there's so much so I cleaned it. Didn't really do anything on that lately.
                        if your consumables are good and the cq adjustments were preformed when new supplies were installed, I would look at the anti misting vacuum system. the entire pathway including the fans gets clogged with toner.

                        Comment

                        • Honpress
                          self service

                          Site Contributor
                          50+ Posts
                          • Oct 2022
                          • 62

                          #13
                          Re: C7000 thin multiple lines (only black) on one side of the paper

                          Originally posted by ANAS-MOUCHAFI
                          Hello,


                          Check the output part of the oven, the PAPER EXIT GUIDE PLATE. Is there any fixed toner on this plate?

                          Hello ANAS-MOUCHAFI,

                          Thanks for your respond. Didn't see any toner on those. But I did see this kind of blade in the fuser unit was really dirty (added picture of it)
                          fusing.jpg So I've cleaned this part. This is the cleaning blade of the fusing belt? Still busy replacement other parts as well, so can't test it yet.

                          Comment

                          • Honpress
                            self service

                            Site Contributor
                            50+ Posts
                            • Oct 2022
                            • 62

                            #14
                            Re: C7000 thin multiple lines (only black) on one side of the paper

                            Originally posted by blackcat4866
                            It should be simple to diagnose. Run a few pages of heavy fill black. Disassemble the machine to examine the black drum, the black primary charge grid, the transfer belt, and the fuser film. Any residue on the surface of the black drum or transfer belt will be seen easily and wipe right off (unfused, and you'll see overspray of toner on the blade where it's cleaning poorly). A corroded primary charge grid may cause this. And the fixing film may cause it. The next part is up to you. =^..^=
                            Hi blackcat4866, thank you for your response!

                            I have a few parts that need to be replaced, so maybe that will do the trick. But I did saw a lot of black toner beneath the black drum. The drums and coronas can be better, so going to replace all of them.

                            Comment

                            • Honpress
                              self service

                              Site Contributor
                              50+ Posts
                              • Oct 2022
                              • 62

                              #15
                              Re: C7000 thin multiple lines (only black) on one side of the paper

                              Originally posted by ANAS-MOUCHAFI
                              Hello,


                              Check the output part of the oven, the PAPER EXIT GUIDE PLATE. Is there any fixed toner on this plate?
                              Hi ANAS-MOUCHAFI, thanks for your response!

                              I checked those, but they are clean. I'm still having the same problem

                              Comment

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