C450i message

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4551

    #1

    C450i message

    Just bought this off lease machine and this message is showing, "The PDF / A font was not found. Please contact Service rep" Does this mean it has a License kit, if so which LK and how to get rid of message? How do I see what LK's are installed in machine?

    Thanks in advance
  • elmaligno
    Expert technician KM

    250+ Posts
    • Oct 2009
    • 298

    #2
    Re: C450i message

    Originally posted by copyman
    Just bought this off lease machine and this message is showing, "The PDF / A font was not found. Please contact Service rep" Does this mean it has a License kit, if so which LK and how to get rid of message? How do I see what LK's are installed in machine?

    Thanks in advance
    PDF/A scan function is standardized in the firmware G00-E9 and later versions.
    Therefore, PDF/A function that was provided by LK-102 will be enabled once the firmware is installed. If PDF/A Font Data is not installed, the error message will be displayed.
    Please be sure confirm PDF/A Font Data is installed in the machine when installing this firmware. Refer KNOVA-PS "PSKM_BT2022690EN" for details.
    Field technician since 1994

    Comment

    • elmaligno
      Expert technician KM

      250+ Posts
      • Oct 2009
      • 298

      #3
      Re: C450i message

      Originally posted by copyman
      Just bought this off lease machine and this message is showing, "The PDF / A font was not found. Please contact Service rep" Does this mean it has a License kit, if so which LK and how to get rid of message? How do I see what LK's are installed in machine?

      Thanks in advance
      I-option_AA2J0Y0-B200-G00-01_PDFAFontData.exe
      Field technician since 1994

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7929

        #4
        Re: C450i message

        It's just like Movie data(Animation guide). Download it in and install in System 2 - Install data.
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5746

          #5
          Re: C450i message

          copyman, your inbox is full.
          i have link for you.
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4551

            #6
            Re: C450i message

            Originally posted by Synthohol
            copyman, your inbox is full.
            i have link for you.
            Thanks for letting me know about inbox. I emptied and should be good now.

            Thanks again!

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4551

              #7
              Re: C450i message

              Is there a way to see what LK's are installed?

              Can the home screen be set to classic style permanently?

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7929

                #8
                Re: C450i message

                Originally posted by copyman

                Can the home screen be set to classic style permanently?
                [Utility]
                [Administrator]
                [System Settings]
                [Main Menu Display Settings]


                Edit my mistake:


                [Utility]
                [Administrator]
                [System Settings]
                [Default Operation Mode Settings]
                Last edited by tsbservice; 03-13-2024, 02:03 PM. Reason: additional info
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7929

                  #9
                  Re: C450i message

                  Originally posted by copyman
                  Is there a way to see what LK's are installed?

                  Can the home screen be set to classic style permanently?
                  copyman in the link are attached 2 pics, one is how to set permanent Classic style and other is where I believe in web page you can see which Licenses are installed(our machine don't have one).
                  Secure Swiss File Transfer & Decentralized Storage | WeSendit
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5746

                    #10
                    Re: C450i message

                    link sent
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

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