c458 and pc-415

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  • romario
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2020
    • 192
    #1

    c458 and pc-415

    hi group, i have a km c458 with pc-415, the machine works durin 1 or 2 week, then it is deactivated pc-415, i have go to activate it and it works again. I change A2XMH00301 PWB Assembly(PWB-CB_L ASSY) and continue the problem






    thanks




    Tags: activate, c458, change, pc-415
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5825
      #2
      Re: c458 and pc-415

      what code is in history after it happens?
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • romario
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jun 2020
          • 192
          #3
          Re: c458 and pc-415

          Originally posted by Synthohol
          what code is in history after it happens?
          It does not give an error code, I forgot to add that during the day when the PC-415 is deactivated at 5, 6 hours, the machine itself restarts and the PC-415 is activated again



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          [/COLOR][COLOR=var(--IXoxUe)]
          [/COLOR]











          [/COLOR]






          thanks




            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5825
              #4
              Re: c458 and pc-415

              it may not be on the screen but is there in history?
              may show a stop code in the list output?
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4703
                  #5
                  Re: c458 and pc-415

                  Originally posted by romario
                  It does not give an error code, I forgot to add that during the day when the PC-415 is deactivated at 5, 6 hours, the machine itself restarts and the PC-415 is activated again



                  [COLOR=var(--COEmY)]


                  [COLOR=var(--IXoxUe)]
                  [/COLOR][COLOR=var(--IXoxUe)]
                  [/COLOR]











                  [/COLOR]
                  Probably restarting with "internal error". Good advice from Synthohol to see what the "hidden" error code is.

                    Comment

                    • emujo2
                      Service Manager

                      1,000+ Posts
                      • Mar 2017
                      • 1579
                      #6
                      Re: c458 and pc-415

                      The PC is experiencing an issue that allow "isolation". Message is displayed on the LCD "push button to continue use without PFU". Once main power is cycled the machine goes through the same process. There must be a code in error history or if it's on KM's Vcare you could see it here as well.

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