Windows Defender Infohub Firmware issue

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  • doinbox
    Service Manager

    50+ Posts
    • Jan 2013
    • 89
    #1

    Windows Defender Infohub Firmware issue

    Hi everyone just wanted to warn you all the latest updates to windows defender seems to be causing issues when extracting Konica firmware zips. Its deleting tar files whilst extracting causing the firmware to no longer work. We've had to disable it for now.
    Tags: firmware, konica, tar, windows
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7973
      #2
      Re: Windows Defender Infohub Firmware issue

      Originally posted by doinbox
      Hi everyone just wanted to warn you all the latest updates to windows defender seems to be causing issues when extracting Konica firmware zips. Its deleting tar files whilst extracting causing the firmware to no longer work. We've had to disable it for now.
      Thanks for warning us. Do you happen to know how can we check if Defender is actually breaking our firmware folders without obvious way on the machine itself?
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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        • doinbox
          Service Manager

          50+ Posts
          • Jan 2013
          • 89
          #3
          Re: Windows Defender Infohub Firmware issue

          Originally posted by tsbservice
          Thanks for warning us. Do you happen to know how can we check if Defender is actually breaking our firmware folders without obvious way on the machine itself?
          One way would be to take a snapshot of all the files in the zip before extracting. And then check your extracted files against it.

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            • Duplicator
              IT Manager

              100+ Posts
              • May 2022
              • 245
              #4
              Re: Windows Defender Infohub Firmware issue

              Originally posted by doinbox
              One way would be to take a snapshot of all the files in the zip before extracting. And then check your extracted files against it.
              If you have 7-Zip installed just open the firmware self extracting EXE with 7-Zip's file manager. It will list all the files inside. It can even extract them if needed.

              I haven't been able to reproduce the behavior your seeing but it may just be the self extracting EXE setting it off.
              Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 4 years.

              If I helped you out, please give me a thumbs up! It helps my reputation.

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                • doinbox
                  Service Manager

                  50+ Posts
                  • Jan 2013
                  • 89
                  #5
                  Re: Windows Defender Infohub Firmware issue

                  Originally posted by tsbservice
                  Thanks for warning us. Do you happen to know how can we check if Defender is actually breaking our firmware folders without obvious way on the machine itself?
                  7 zip is what I use with windows 10.

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