Bizhub 420 "losing" letters at random

[Setright]

[copytechman]

Download as bitmap if you can find it.. that may help. Not sure @ the moment what other flavours of font downloading you get with that driver... just a thought tho, does it do that if you install and point a generic hp printer driver @ the printer (maybe hp4100 series or something similar)?

Regards!
A.

[Setright]

I am using bitmap download :-(


Will try to download the fonts using font management...

[fixthecopier]

I saw something similar, on a cf2002. Not only would drop letters, but would paint the background a reddish orange. Problem was XP drivers on a Vista system.

[pepper38_cnd]

This is definitely a Driver Issue or a driver firmware matching issue. Unfortunately drivers and firmware are becoming a nightmare to find the appropriate flavors with up to 250 different drivers and 30 different firmwares to choose from on the SSD, you have to read every F#*# read me and release note and are still left confused. On top of all that you have to ensure that you properly remove the previous driver before trying another, that does not mean deleting the printer! It means removing the driver or else they will conflict and give you some real screwy results.

[Setright]

Font Download doesn't work. The font file may not be the exact correct type. The machine will not accept the font...the font manager will..but not the MFP.

fixthecopier.....that does sound similar...I am not sure, but I fear the driver was packaged for both XP and Vista. I will check this out, since it could be my best bet.


The dot matrix blotch that replaces the letters when using bitmap download in the PCL driver could point to faulty RAM...but it's soooo random, and should affect graphics too, I would think.


The latest attempt was to swap the driver for the PostScript version...I will get back to you all when the client gets back to me :-)

[Si@danwood]

Got Exacyly the same thing on a b/hub pro 920! However when i went in to retreive the config page and test pages they printed the graphics but there was no text on the sheets! RE-printed them and came out fine! Machine outputs printed perfectly! So not the print drivers! Or the machine! Gotta be something sinister going on with the IC!!!!! bizarre (Oh and machine/Ic are bang upto date f/ware wise) Will let you know what the solution is (when i found one) ...si

[BIG PAPA]

Had the same problem on a 500, reseated the IP chip, problem never returned. Had tried everything with Driver's and such, but had multiple machines at location and only the one showed this problem. hope this helps in your case.

[Si@danwood]

Had the same problem on a 500, reseated the IP chip, problem never returned. Had tried everything with Driver's and such, but had multiple machines at location and only the one showed this problem. hope this helps in your case.

Good one will try that!!! Let you know what happens!

[Spidula]

Good one will try that!!! Let you know what happens!

Don't wanna sound stoopid here but, what or where is the IP chip. I had a C500, i think it was, which was loosing characters.

[BIG PAPA]

The C500 and the Biz 500 are two completly different machines. The C500 uses and external controller such as a fiery or creo. Different entirly.