[Error Code] KONICA MINOLTA BIZHUB c351

[Rick Martinez]

Does anyone knows how to reset error code c3751? I tried to replaced the fuser unit thinking that would reset it but still come up.

[albasoul06]

C3751: Abnormal high temp. (heater)

restart machine, holding utility key and do trobel reset, if it fix this problem, everything is ok, if not, call for service

http://www.copytechnet.com/forums/konica-minolta/16541-bizhub-c450-error-code-c3751.html

[Rick Martinez]

Thanks albasoul06, the thing is i'm the service lol.
i have an itravia book for the c350 and says to reset on the board but couldn't find a board.
i will try holding down the utility key.
thanks

[RRodgers]

I believe it's under system 1 in tech mode. Run the "system error clear" NOT the init machine!

[Stirton.M]

Thanks albasoul06, the thing is i'm the service lol.
i have an itravia book for the c350 and says to reset on the board but couldn't find a board.
i will try holding down the utility key.
thanks

The C350 and the C351 only look like each other on the outside. That is where the similarities end. They are vastly different machines. The C350 reset board is under a cover behind the main front door, to the right of the image units. A small hole gives you access to the reset button. Simply pressing that button will reset fuser related hard codes.

On the C351, that machine is electrically equivalent to the C450, the only difference is the speed. The reset sequence for the C351 is the same as the C450.