BizHub C253 scanning

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4633

    #1

    BizHub C253 scanning

    I received the following e-mail from one of my accounts. Never seen this before so posting here for help. Thanks for any ideas.

    Printing the PDF files created by C253 scanners is intolerably slow at 6.7ppm

    The results are the same when printed from 3 different computers (Win 7 64bit and 2 Win XP 32 bit) to 3 different printers (BizHub 222, 200 and C253) with PDF scans from

    3 different C253s (RT202, GSP 9, 10 & 11 and A/R).

    I also tried changing the driver on an XP computer from PCL to PS with no improvement.



    Print speed is 1 page every 9 seconds or 6.7 ppm (timed with a stopwatch) with the following settings at the scanner;

    Resolution=200x200

    Color=grey scale

    Original=text

    Density=middle

    Output=compact PDF Note: with output set to standard PDF the print speed goes to about 1 page every 7 seconds or 8.6 ppm, but the files sizes are too large to email



    The only thing that I see in common is that the PDFs are made by C253s.

  • TheOwl
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1732

    #2
    Re: BizHub C253 scanning

    Are all the computers also using older print drivers?

    What about the version of Adobe Reader as problems with Adobe Reader are also well documented?

    Best thing to do here would be to get a copy of the PDF in question, print it from the customers network and then try printing from your own laptop. Also, test with the printer directly connected to you laptop so that you are removing the network from the equation as well.
    Please don't ask me for firmware or service manuals as refusal often offends.

    Comment

    • kingarthur
      Service Manager

      1,000+ Posts
      • Feb 2008
      • 1333

      #3
      Re: BizHub C253 scanning

      get the customer to set the scan to "black" to see if it makes a difference, the file size should be a lot smaller, we've had a customer with a 5 page document scanned on grayscale, it took ages & was over 5mb, but when it was set to black it was approx 200k, as i explained to the customer, you have black, you have 3 colours....but there are 50 shades of grey....
      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

      Comment

      • TheOwl
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2008
        • 1732

        #4
        Re: BizHub C253 scanning

        Originally posted by kingarthur
        get the customer to set the scan to "black" to see if it makes a difference, the file size should be a lot smaller, we've had a customer with a 5 page document scanned on grayscale, it took ages & was over 5mb, but when it was set to black it was approx 200k, as i explained to the customer, you have black, you have 3 colours....but there are 50 shades of grey....
        Actually, there are 256 shades of grey in a digital process, but an infinite amount out side of digital formats.
        Please don't ask me for firmware or service manuals as refusal often offends.

        Comment

        • RRodgers
          Service Manager

          1,000+ Posts
          • Jun 2009
          • 1947

          #5
          Re: BizHub C253 scanning

          Originally posted by TheOwl
          Actually, there are 256 shades of grey in a digital process, but an infinite amount out side of digital formats.
          He might have been just referencing the book.
          Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

          Comment

          • TheOwl
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2008
            • 1732

            #6
            Re: BizHub C253 scanning

            Originally posted by RRodgers
            He might have been just referencing the book.

            Owls can't read, we just eat mice and shit... lol
            Please don't ask me for firmware or service manuals as refusal often offends.

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4633

              #7
              Re: BizHub C253 scanning

              Hey owl, also don't forget, looking at your avatar owl's also smoke

              Comment

              • TheOwl
                Service Manager

                Site Contributor
                1,000+ Posts
                • Nov 2008
                • 1732

                #8
                Re: BizHub C253 scanning

                Originally posted by copyman
                Hey owl, also don't forget, looking at your avatar owl's also smoke
                About a pack a day, but lighting up is pretty difficult with talons getting in your way.
                Please don't ask me for firmware or service manuals as refusal often offends.

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4633

                  #9
                  Re: BizHub C253 scanning

                  He-He

                  Nothing like a good smoke after eating..........a mouse

                  Comment

                  • TheOwl
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Nov 2008
                    • 1732

                    #10
                    Re: BizHub C253 scanning

                    Wireless mice are better as they don't have a 3 Foot long tail...
                    Please don't ask me for firmware or service manuals as refusal often offends.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22999

                      #11
                      Re: BizHub C253 scanning

                      ... there's nothing like a fresh mouse. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • Lukee

                        #12
                        Re: BizHub C253 scanning

                        Hello,

                        Have you tried to print the PDF as "Print As Image" , this is a option that can be ticked i think its in the Advanced Tab.

                        Comment

                        Working...