C454 C9403 code with dual scan adf DF701

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  • faultman
    Technician
    • Nov 2009
    • 20

    #1

    C454 C9403 code with dual scan adf DF701

    Hello guys
    anybody come across this fault code with the dual scan document feeder, any information would be appreciated.
    thank you
  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2139

    #2
    Re: C454 C9403 code with dual scan adf DF701

    Yes,

    Several times.

    And after changing everything the service manual suggests it was the black moulded display port data cable from the CIS in the ADF to DSCB in the back of the machine.

    internal breakage occurs at the stripped and clamped down section next to the CIS.

    Comment

    • faultman
      Technician
      • Nov 2009
      • 20

      #3
      Re: C454 C9403 code with dual scan adf DF701

      Originally posted by EarthKmTech
      Yes,

      Several times.

      And after changing everything the service manual suggests it was the black moulded display port data cable from the CIS in the ADF to DSCB in the back of the machine.

      internal breakage occurs at the stripped and clamped down section next to the CIS.
      Thanks for the information, the cable you talk about.... Is it the one that looks a bit like a USB cable. Is it usually just this part that causes the fault code.
      thank you

      Comment

      • EarthKmTech
        Step aside, noob

        1,000+ Posts
        • May 2009
        • 2139

        #4
        Re: C454 C9403 code with dual scan adf DF701

        yes, thats the one, and its black.

        That's what it's been in my experience and given that its cheaper than most parts the service manual suggests its worth a try.

        Comment

        • CraigW
          Trusted Tech

          Site Contributor
          250+ Posts
          • Dec 2010
          • 417

          #5
          Re: C454 C9403 code with dual scan adf DF701

          Got one giving 9403s a lot.

          Going to give it a try....fingers crossed !!

          Comment

          • CraigW
            Trusted Tech

            Site Contributor
            250+ Posts
            • Dec 2010
            • 417

            #6
            Re: C454 C9403 code with dual scan adf DF701

            Not too bad all in all. The manual has the procedure but left out the steps about removing the washered screws to be able to raise assembly, and access the screw for the white clamp.

            Thanks for all the help on this issue provided.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22997

              #7
              Re: C454 C9403 code with dual scan adf DF701

              This was my experience:
              http://www.copytechnet.com/forums/ko...fa1-c6753.html

              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • CraigW
                Trusted Tech

                Site Contributor
                250+ Posts
                • Dec 2010
                • 417

                #8
                Re: C454 C9403 code with dual scan adf DF701

                We tackled the cable replacement and all is QUIET.

                Thanks for the info on the cable and the tips.

                Comment

                • EarthKmTech
                  Step aside, noob

                  1,000+ Posts
                  • May 2009
                  • 2139

                  #9
                  Re: C454 C9403 code with dual scan adf DF701

                  I did another one today.

                  every one of those early fat cables will fail eventually it seems.

                  1 is kept in my car at all times, its slowed down these days though since the standard fitment of the thinner cable from the factory.

                  Comment

                  • Rylac
                    Technician

                    Site Contributor
                    • Feb 2015
                    • 26

                    #10
                    Re: C454 C9403 code with dual scan adf DF701

                    Thank you so much for putting this info EarthKMTech!!

                    Comment

                    • EarthKmTech
                      Step aside, noob

                      1,000+ Posts
                      • May 2009
                      • 2139

                      #11
                      Re: C454 C9403 code with dual scan adf DF701

                      Originally posted by Rylac
                      Thank you so much for putting this info EarthKMTech!!
                      Still the odd fat cable machine out there - I changed another one last week on a machine with 1 month contract left!

                      Soon all of this will be a distant memory.

                      Comment

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