Hello,
I need help with printing in thick paper setting. This problem did not show up until today and seems to get worse the more I print. It does not show up in plain paper setting on plain paper. I have attached 2 pictures, one printed on thick 3 setting with 80 lb cover and the other on plain paper setting with plain paper. I ran the color test in service mode which was done on plain paper and did not see any problems. Even when printing a picture on plain paper setting, picture looks good. Printing the picture on any thick setting, I get the same problem in the same area of the page.
Also, prints with same problem when making a copy. Please Help!
I need help with printing in thick paper setting. This problem did not show up until today and seems to get worse the more I print. It does not show up in plain paper setting on plain paper. I have attached 2 pictures, one printed on thick 3 setting with 80 lb cover and the other on plain paper setting with plain paper. I ran the color test in service mode which was done on plain paper and did not see any problems. Even when printing a picture on plain paper setting, picture looks good. Printing the picture on any thick setting, I get the same problem in the same area of the page.
Also, prints with same problem when making a copy. Please Help!
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