So this is kind of a funny issue to me. Maybe someone has seen it before. I have Just tray 1 jamming. 11x17 feeds fine, all day. Letter size paper though Jams every 2nd or 3rd page. The paper gets out of the tray but just stops in conveyance.
I have swapped the clutches out thinking one sticking or something (wouldn't explain why 11x17 runs all day). I did rollers and torque limiters, but they don't make sense because the first sheet makes it through the machine every single time, and again the 11x17 does also.
Also tried Firmware. This happened to our machine in the shop sometime back but the solution was keep 11x17 in that tray (lol). Now I have one in the field doing it so I have to figure it out.
Definitely seems like some sort of timing issue. Any help if someone has had this happen would be appreciated. Thank you.
Matt
I have swapped the clutches out thinking one sticking or something (wouldn't explain why 11x17 runs all day). I did rollers and torque limiters, but they don't make sense because the first sheet makes it through the machine every single time, and again the 11x17 does also.
Also tried Firmware. This happened to our machine in the shop sometime back but the solution was keep 11x17 in that tray (lol). Now I have one in the field doing it so I have to figure it out.
Definitely seems like some sort of timing issue. Any help if someone has had this happen would be appreciated. Thank you.
Matt
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