BizHub C364 installing firmware

[Copier Addict]

I am trying to install firmware on a KonMin C364 and all I get is a screen with a black dot in the upper right corner.
This machine does not have an HDD installed, so, I was wondering if it needs one for firmware to load.
Has any of you had this issue? If so, what resolved it.
This is a refurb and it had no HDD when we got it.
The USB drive I have has been used to update other 4 series machines so I'm sure it isn't the problem.
Any info is appreciated
Thanks

[Kidaver]

Re: BizHub C364 installing firmware

It's possible as this series comes standard with a 250GB....I honestly have never tried running one of these without the HDD installed...I have read doing an Initialization Clear all Data will give you a C code because it sets the HDD to Unset and you have to go in and Set it so I guess there is the option to run these without the HDD but I wouldn't think it would affect loading firmware....tho I have had these machines be real picky about USB drives....and you are putting it in the specific service port correct?

[wseyller]

HDD is very important on this series. I would say you definitely need one.

Sent from my DROID BIONIC using Tapatalk

[samadshafi]

BizHub C364 firmware

hi please i need firmware for minolta c364 please where can i download the firmware

[Synthohol]

Re: BizHub C364 installing firmware

check your PMs

[blackcat4866]

Re: BizHub C364 installing firmware

The HDD was probably removed to satisfy end-of-lease security protocols. =^..^=

[emujo]

Re: BizHub C364 installing firmware

HDD is NOT needed as we have a few customers that would only buy if there was no HDD, and we are still updating FW on these. You do lose a lot of functionality though. My guess is you have either the wrong firmware, you have it on the USB drive incorrectly, or your USB drive has a problem..


Firmware file should start with A161-0Y0, the FW files should be the only thing on the USB, and located on the root (no folder, unless you set up a multiple firmware USB), and the drive should be FAT32, 8 gig seems to work ok, and no other programs on the drive (I usually use an HP formatting tool to truly get a blank drive). I sounds like you are using the correct port as you are getting the black dot. Since you don't have a HDD you may want to just let it sit there for maybe 1/2 hour, possibly some of the data manipulation is done by the HDD but now is being done with RAM. You can also try disconnecting all of your options to see if it comes up in this condition. Emujo

[WildbillC]

Re: BizHub C364 installing firmware

Memory Experts carries HDD'S. You can run the copier without a HDD, BUT you will loose a lot of functionality. You will also get "out of memory" errors when printing
or scanning large documents.

[Copier Addict]

Re: BizHub C364 installing firmware

This was three years ago and I know I got it working, but I can't remember how. I always try to update my posts, I seem to have forgotten this one. I apologize.

[jose60623]

Re: BizHub C364 installing firmware

check your PMs

Im looking for the C364 firmware and movie file, any help?

[Synthohol]

Re: BizHub C364 installing firmware

done

[Helge_Muc]

Re: BizHub C364 installing firmware

Hi,

i am struggeling since 2 years to get the C364 to send Scan to email (Office 365 or gmail available).

HAs anyone the latest (german) firmware available?
Can anybody give hints for the Scan to email?

Thanks so much & Kind regards from munich

Helge

[Synthohol]

Re: BizHub C364 installing firmware

its a great reason to upgrade the copier as its programming is obsolete.
there are 2 firmwares and bit switches to change and it is a royal pain in the ass.

[Helge_Muc]

Re: BizHub C364 installing firmware

So what does this mean?

I am happy with the c364 - and got it for a really good price an still under 200K copies after 3 Years, but i like to use the Scan to email - if it will not work, i have to find another solution but i like to give it a try....

[Phil B.]

Re: BizHub C364 installing firmware

So what does this mean?

I am happy with the c364 - and got it for a really good price an still under 200K copies after 3 Years, but i like to use the Scan to email - if it will not work, i have to find another solution but i like to give it a try....

scan to FTP?
USB?