BizHub C364 installing firmware

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8174

    #16
    Re: BizHub C364 installing firmware

    Originally posted by Helge_Muc
    Hi,

    i am struggeling since 2 years to get the C364 to send Scan to email (Office 365 or gmail available).

    HAs anyone the latest (german) firmware available?
    Can anybody give hints for the Scan to email?

    Thanks so much & Kind regards from munich

    Helge
    There is version up firmware available this upgrades the C364 to a C364'e' SLL/TLS is sported allowing O365 & gmail compatibility.

    We can supply should you decide to go down this route.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Helge_Muc
      Junior Member
      • Nov 2019
      • 6

      #17
      Re: BizHub C364 installing firmware

      Originally posted by Phil B.
      scan to FTP?
      USB?
      No, no option in my case!

      Comment

      • Helge_Muc
        Junior Member
        • Nov 2019
        • 6

        #18
        Re: BizHub C364 installing firmware

        Originally posted by copier tech
        There is version up firmware available this upgrades the C364 to a C364'e' SLL/TLS is sported allowing O365 & gmail compatibility.

        We can supply should you decide to go down this route.

        Will be happy to try. Is the copier's language still german?

        Thanks

        Helge

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22798

          #19
          Re: BizHub C364 installing firmware

          Originally posted by Helge_Muc
          No, no option in my case!
          Konica Minolta bizhub C364 Printers and MFPs specifications



          supposedly BOTH C364 / e models have usb

          is it disabled?

          Comment

          • Helge_Muc
            Junior Member
            • Nov 2019
            • 6

            #20
            Re: BizHub C364 installing firmware

            No, sorry. USB works but it is no option for my case.

            The person who should receive the Scan is not in the same building and FTP/SMB is also no option as i needed to deliver the Scan as PDF to mobiles phones.

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8174

              #21
              Re: BizHub C364 installing firmware

              Originally posted by Helge_Muc
              Will be happy to try. Is the copier's language still german?

              Thanks

              Helge
              Updating the firmware wont change the language.


              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • Helge_Muc
                Junior Member
                • Nov 2019
                • 6

                #22
                Re: BizHub C364 installing firmware

                Originally posted by copier tech
                Updating the firmware wont change the language.


                How to get the Firmware and any Special instructions or as usual?

                Thanks

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 8020

                  #23
                  Re: BizHub C364 installing firmware

                  Originally posted by Helge_Muc
                  How to get the Firmware and any Special instructions or as usual?

                  Thanks
                  You have like 3 ways imho:
                  1. Contribute here and wait for a member to supply you with files.
                  2. Pay and get Firmware and support from copier tech.
                  3. Go and ask elsewhere.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 8174

                    #24
                    Re: BizHub C364 installing firmware

                    Originally posted by tsbservice
                    You have like 3 ways imho:
                    1. Contribute here and wait for a member to supply you with files.
                    2. Pay and get Firmware and support from copier tech.
                    3. Go and ask elsewhere.
                    I'm assisting him, thanks.
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • gere1
                      Technician
                      • Oct 2018
                      • 20

                      #25
                      Re: BizHub C364 installing firmware

                      Check that when the HDD was removed, the cable that has the door sensor for the firmware will also not be taken


                      Translated by Google I hope it is understood

                      Comment

                      • Kragox

                        #26
                        Re: BizHub C364 installing firmware

                        Hello.

                        I need newest firmware to this model with poliish language.
                        Can anyone send me link?
                        Thanks!

                        Comment

                        • KaliDesigns

                          #27
                          Re: BizHub C364 installing firmware

                          Hi everyone. We just got this printer from another company that went out of business. I'm fairly knowledge at trying to fix them myself but having some difficulty with duplexing.

                          Tried some of the fixes here and would like to also update the firmware but do not know where I can find it, I have googled with no luck. Last time this was serviced by Konica was back in 2016.

                          Any help would be appreciated.

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22798

                            #28
                            Re: BizHub C364 installing firmware

                            Originally posted by Helge_Muc
                            How to get the Firmware and any Special instructions or as usual?

                            Thanks
                            as Copier Tech stated " Firmware doesn't change the language "

                            that is done thru the cntl pnl.

                            Comment

                            • srvctec
                              Former KM Senior Tech

                              500+ Posts
                              • Oct 2009
                              • 827

                              #29
                              Re: BizHub C364 installing firmware

                              Originally posted by KaliDesigns
                              Hi everyone. We just got this printer from another company that went out of business. I'm fairly knowledge at trying to fix them myself but having some difficulty with duplexing.

                              Tried some of the fixes here and would like to also update the firmware but do not know where I can find it, I have googled with no luck. Last time this was serviced by Konica was back in 2016.

                              Any help would be appreciated.
                              Might want to start your own thread. What makes you think you need F/W? The last F/W for these models was January of 2014.
                              Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                              Comment

                              • tsbservice
                                Field tech

                                Site Contributor
                                5,000+ Posts
                                • May 2007
                                • 8020

                                #30
                                Re: BizHub C364 installing firmware

                                Originally posted by KaliDesigns
                                Hi everyone. We just got this printer from another company that went out of business. I'm fairly knowledge at trying to fix them myself but having some difficulty with duplexing.

                                Tried some of the fixes here and would like to also update the firmware but do not know where I can find it, I have googled with no luck. Last time this was serviced by Konica was back in 2016.

                                Any help would be appreciated.
                                Ideally you call certified tech to do maintenance and troubleshooting after 4 years.
                                If you want to do it yourself much more info is needed as counters, error codes, parts life etc.
                                If you come solely for FW contribute and may have better chance someone have it for you.
                                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                Comment

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