[CQ] 2551ci

[big jase]

I have a strange fault appeared on print/copies outs all colours mixed up also on mono prints/copies


i have attached samples from internal prints

could it be HV? or are we looking at a PWB?

[Tonerkiller]

Re: 2551ci

I have a strange fault appeared on print/copies outs all colours mixed up also on mono prints/copies


i have attached samples from internal prints

could it be HV? or are we looking at a PWB?

I had one like the second image. There was an area on the drum that the coating came off.

[copier parts n.ireland]

Re: 2551ci

we had this problem once on utax 2550ci,we changed every single circuit board and still coudnt cure,we had to return copier to utax swindon,if memory serves

2 circuit boards had to be changed and same time in back of machine,will try to look up old service record to see which 2 boards.hiv and main ??????..steven irvine

[KYO_OEM]

[Alexkyocera]

Re: 2551ci

I have a strange fault appeared on print/copies outs all colours mixed up also on mono prints/copies

i have attached samples from internal prints

could it be HV? or are we looking at a PWB?

I know exactly how to fix this PM me right away for fix.

[Kyo fan]

Re: 2551ci

I know exactly how to fix this PM me right away for fix.

Good for you. In that case, feel free to post the solution here and help others that might come across this.

[Alexkyocera]

Re: 2551ci

Good for you. In that case, feel free to post the solution here and help others that might come across this.

Hi KYOFAN,

I'm not being selfish I swear to you, just being a little cautious,I rather the person with the issue try whatever I told them and then come back and said it worked. It's less to filter through just incase some else had the problem they have to be reading through this while heap of threads, just ridiculous. Anyways

Fix:

The customer will have to replace the Developer units one by one, starting with the Cyan.
NB: one of the developer units are Arcing and this the cause for the image quality uploaded by the client. *fingers crossed*