Kyocera CS-5551Ci replace HDD

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  • dustzona
    Technician

    50+ Posts
    • Mar 2015
    • 83
    #1

    Kyocera CS-5551Ci replace HDD

    I am have to replace a hard drive on a cs5551ci tomorrow because the customer is getting rid of the machine. I have not done any work on this model. I was hoping someone could share the correct way of doing that. Such as saving information if needed.
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 23008
      #2
      Re: Kyocera CS-5551Ci replace HDD

      I haven't done it on this model, but basically it's just backing up the customer data ( U917, but not necessary if your disposing of it), installing the new drive, and formatting the drive in U024. I'm sure the manual covers this. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • tmaged
          Owner/Service Manager

          Site Contributor
          1,000+ Posts
          • Oct 2008
          • 1885
          #3
          Re: Kyocera CS-5551Ci replace HDD

          Under the system menu > system, there is the Data Sanitization in there. It'll take a few hours to run, but is in there for end of lease. It'll overwrite the drive so no data can be retrieved. You really only need to data security to encrypt the data in case someone pulled the drive out of a working machine.
          Hope that helps !
          -Tony
          www.dtios.com
          Become a fan on Facebook

            Comment

            • dustzona
              Technician

              50+ Posts
              • Mar 2015
              • 83
              #4
              Re: Kyocera CS-5551Ci replace HDD

              customer wants hdd destroyed. That's what they want. I don't normally work on this machine and don't have a manual. thanks for your help.

                Comment

                • qbert69
                  Service Manager

                  1,000+ Posts
                  • Mar 2013
                  • 1152
                  #5
                  Re: Kyocera CS-5551Ci replace HDD :: #CANTFIXSTUPID

                  Originally posted by dustzona
                  customer wants hdd destroyed. That's what they want. I don't normally work on this machine and don't have a manual. thanks for your help.
                  Destruction of the HDD is TOTALLY UNNECESSARY!!! Kyocera runs a *nix operating system for their machines and a data sanitize is more than adequate!...If the customer wants to BUY the drives from you to destroy themselves, make them PAY for new HDD's!...people get so f'kin paranoid, it's RIDICULOUS!...they need to be MORE worried about CORTANA on their WINDOWS 10 machine that is LISTENING ALL THE TIME--EX-FILTRATING INFO TO MICROSOFT!!!



                  PS-- #CANTFIXSTUPID
                  REACH FOR THE STARS!!!
                  Konica Minolta Planetariums!
                  https://www.konicaminolta.com/planet...gma/index.html

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