Kyocera 300I/ Copystar CS300I adf problem

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323
    #1

    Kyocera 300I/ Copystar CS300I adf problem

    Copystar CS300I documents feed but make a buckling sound when document has fed and is turning and after about 10 documents may jam and crumple up / wrinkle document.

    Nothing appears to be in path as I have pushed thru cardstock manually . I have never worked on this document processor(DP670b) and could not see how to remove covers. Downloaded service manual for DP670 but that
    does not show disassembly. Did not want to waste time in customer's office and figured after downloading manual I would have disassembly procedure. I see from parts manual there ate tabs on covers. I guess I want to
    take them off to get to transports assembly so i9 can see what is happening. Any help is appreciated. Frank
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22973
      #2
      Re: Kyocera 300I/ Copystar CS300I adf problem

      What jam codes? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • qtech
          Technician

          Site Contributor
          • Jul 2009
          • 41
          #3
          Re: Kyocera 300I/ Copystar CS300I adf problem

          See this thread..........
          DP 670B Jamming and Skewing - Copytechnet.com
          http://www.copytechnet.com/forums/kyocera-mita-copystar/95721-dp-670b-jamming-skewing.html?highlight=CS-300i+adf+jams

            Comment

            • axyun
              Service Manager

              Site Contributor
              1,000+ Posts
              • Aug 2007
              • 1323
              #4
              Re: Kyocera 300I/ Copystar CS300I adf problem

              Thanks David. Most of the time the documents don't jam. When they do they exi to glass with serious creasing.

              I Think it may require the modification for jamming/skewing that Qtech has supplied the service bulletin (027)

              Thanks Qtech

                Comment

                • Geo
                  Senior Tech

                  500+ Posts
                  • Nov 2010
                  • 662
                  #5
                  Re: Kyocera 300I/ Copystar CS300I adf problem

                  Remove and reinstall the original white plate...If the plate is too far left it will interfere with the guide fingers and cause the paper to hang up...And of course check for nicks and any mylars that may be bent...

                  Have fun..

                    Comment

                    • axyun
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Aug 2007
                      • 1323
                      #6
                      Re: Kyocera 300I/ Copystar CS300I adf problem

                      Thanks Geo.

                        Comment

                        • daveh12
                          Trusted Tech

                          100+ Posts
                          • Jul 2012
                          • 157
                          #7
                          Re: Kyocera 300I/ Copystar CS300I adf problem

                          Originally posted by qtech
                          See this thread..........
                          http://www.copytechnet.com/forums/ky...-300i+adf+jams
                          This is definitely the problem. It is very common with this type of document processor. Either a new hinge or the extra mylars as in the above thread.


                          Sent from my iPhone using Tapatalk

                            Comment

                            • axyun
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Aug 2007
                              • 1323
                              #8
                              Re: Kyocera 300I/ Copystar CS300I adf problem

                              thanks Dave.

                                Comment

                                • ss12
                                  Trusted Tech

                                  250+ Posts
                                  • Jul 2008
                                  • 289
                                  #9
                                  Re: Kyocera 300I/ Copystar CS300I adf problem

                                  I've adjusted the screw on the hinge previously with good results

                                    Comment

                                    • axyun
                                      Service Manager

                                      Site Contributor
                                      1,000+ Posts
                                      • Aug 2007
                                      • 1323
                                      #10
                                      Re: Kyocera 300I/ Copystar CS300I adf problem

                                      thanks for that s12. i will be going with the mylars when they arrive so i will have them if necessary. frank

                                        Comment

                                        • Scott
                                          Trusted Tech

                                          Site Contributor
                                          100+ Posts
                                          • Dec 2009
                                          • 190
                                          #11
                                          Re: Kyocera 300I/ Copystar CS300I adf problem

                                          Have had very little luck replacing mylars

                                            Comment

                                            • darry1322
                                              Senior Tech

                                              Site Contributor
                                              500+ Posts
                                              • Oct 2010
                                              • 817
                                              #12
                                              Re: Kyocera 300I/ Copystar CS300I adf problem

                                              Originally posted by Scott
                                              Have had very little luck replacing mylars

                                              All of mine with this issue were fixed by adding the mylar mod.

                                                Comment

                                                • axyun
                                                  Service Manager

                                                  Site Contributor
                                                  1,000+ Posts
                                                  • Aug 2007
                                                  • 1323
                                                  #13
                                                  Re: Kyocera 300I/ Copystar CS300I adf problem

                                                  Thankl you fro your info Scott and Darry. Waiting for parts. Should arrive on Wednesday. Frank

                                                    Comment

                                                    • axyun
                                                      Service Manager

                                                      Site Contributor
                                                      1,000+ Posts
                                                      • Aug 2007
                                                      • 1323
                                                      #14
                                                      Re: Kyocera 300I/ Copystar CS300I adf problem

                                                      After changing mylars the feeder worked significantly better but not perfectly. Hinges were okay. Told customer if problem
                                                      recurred i would look to change feeder. Thanks to all. Frank

                                                        Comment

                                                        • gkalchik
                                                          Technician

                                                          Site Contributor
                                                          • Jul 2017
                                                          • 19
                                                          #15
                                                          Re: Kyocera 300I/ Copystar CS300I adf problem

                                                          I agree that the hinge could be the issue. I had this once but on mine someone installed the wrong hinge . It was doing exactly as you describe.

                                                            Comment

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