Kyocera 4501i dark background

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  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2017

    Kyocera 4501i dark background

    charge_1.jpg

    I'm just a part time kyo tech so I hope someone seem this before.

    Looks like drum/ charge issue but no change whatsoever after replacing the dk6306 unit.

    I did vacuum out machine and cleaned contacts. Oem toner, current firmware. Only 230k on the machine

    I'm thinking next step high voltage board, any help appreciated.

    Thanks
  • patrickjlc
    Trusted Tech

    100+ Posts
    • Feb 2015
    • 212

    #2
    Re: Kyocera 4501i dark background

    Originally posted by JR2ALTA
    [ATTACH=CONFIG]38991[/ATTACH]

    I'm just a part time kyo tech so I hope someone seem this before.

    Looks like drum/ charge issue but no change whatsoever after replacing the dk6306 unit.

    I did vacuum out machine and cleaned contacts. Oem toner, current firmware. Only 230k on the machine

    I'm thinking next step high voltage board, any help appreciated.

    Thanks
    Do sym 906

    Sent from my SM-G930V using Tapatalk

    Comment

    • patrickjlc
      Trusted Tech

      100+ Posts
      • Feb 2015
      • 212

      #3
      Re: Kyocera 4501i dark background

      Originally posted by JR2ALTA
      [ATTACH=CONFIG]38991[/ATTACH]

      I'm just a part time kyo tech so I hope someone seem this before.

      Looks like drum/ charge issue but no change whatsoever after replacing the dk6306 unit.

      I did vacuum out machine and cleaned contacts. Oem toner, current firmware. Only 230k on the machine

      I'm thinking next step high voltage board, any help appreciated.

      Thanks
      It could be high voltage, but sometimes doing a reset by u906 gets it back.

      Sent from my SM-G930V using Tapatalk

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22699

        #4
        Re: Kyocera 4501i dark background

        What happens if you re-install the old drum? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • copiertec
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jan 2016
          • 2172

          #5
          Re: Kyocera 4501i dark background

          Did it look like this prior to DK change? We once had a problem when a tech did a 600k pm and did not fully seat the wire that connected into the transfer belt unit and his copies looked just like this. He went back re seated the connector and all the copies/prints looked good.

          Comment

          • JR2ALTA
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2010
            • 2017

            #6
            Re: Kyocera 4501i dark background

            Originally posted by blackcat4866
            What happens if you re-install the old drum? =^..^=
            I don't know, I didn't do that, what are you thinking

            I did put in the old charger back in for testing, which made no difference

            Comment

            • JR2ALTA
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2010
              • 2017

              #7
              Re: Kyocera 4501i dark background

              Originally posted by copiertec
              Did it look like this prior to DK change? We once had a problem when a tech did a 600k pm and did not fully seat the wire that connected into the transfer belt unit and his copies looked just like this. He went back re seated the connector and all the copies/prints looked good.
              Yes same symptoms before and after, I surely reseated the drum connecter

              Only has a secondary t belt, which wasn't touched

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22699

                #8
                Re: Kyocera 4501i dark background

                I'm thinking that you've got a poor drum ground. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • JR2ALTA
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2010
                  • 2017

                  #9
                  Re: Kyocera 4501i dark background

                  If you could expand, is the drum ground a replaceable part?
                  I did clean the area behind the drum (spings and such), and to clarify the background existed before and after the drum replacement

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22699

                    #10
                    Re: Kyocera 4501i dark background

                    On organic photoconductors typically there is a bare section of aluminum that you can meter to frame ground. Anything more than 0 ohms is too much. Sometimes when you rotate the drum drive you can watch the resistance vary. Bare metal contact is OK, but conductive grease improves the connection.

                    It's a little more difficult to check the drum ground on amorphous silicon drums, since the glass-like coating covers the entire surface. There are no bare areas of the aluminum core. But you can check the brass or copper contact inside the drum cap that makes contact with the drum shaft. A little black conductive grease helps here.

                    I've found drum ground contacts making a weak physical connection, deformed, or entirely missing. On a Canon drum I pried off the old rear drum cap with ground contact, and glued it to the new drum, which was charred because of weak contact.

                    The drum grounds through the drum shaft to the frame ground. Usually there is a copper contact somewhere in the rear drum drive to make the connection to the frame, but that resistance is very easy to check with the drum removed. A little black conductive grease is good here too.

                    The fact that you can see the Kyocera logo repeating as a negative confirms that it could be residual charge left in the drum (drum ground issue).

                    Is there any chance this could be wrong toner? =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Kyo fan
                      Trusted Tech

                      250+ Posts
                      • Dec 2013
                      • 368

                      #11
                      Re: Kyocera 4501i dark background

                      I had this on TA 6501i few weeks ago. Had to replace developer unit to fix it.

                      Comment

                      • JR2ALTA
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2010
                        • 2017

                        #12
                        Re: Kyocera 4501i dark background

                        Good info.

                        Comment

                        • Techgal
                          Junior Member
                          • Nov 2011
                          • 7

                          #13
                          Re: Kyocera 4501i dark background

                          Also, you can try a 930, this is Checking/clear MC count. I once has a TA3550ci that I was getting a cyan background. Did a 930 and cleared the problem.

                          Comment

                          • oldtech1
                            Technician
                            • Mar 2008
                            • 35

                            #14
                            Re: Kyocera 4501i dark background

                            Saw this one time where Tech had a bent lead in one of the connectors, not sure if it was drum or hv. board

                            Comment

                            • JR2ALTA
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Feb 2010
                              • 2017

                              #15
                              Re: Kyocera 4501i dark background

                              Was Dev unit, thanks all

                              Comment

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