Kyocera Ta 3501i New Fuser issue

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  • copydocinc
    Trusted Tech

    Site Contributor
    250+ Posts
    • Mar 2015
    • 263
    #1

    Kyocera Ta 3501i New Fuser issue

    I have rebuilt a few of these machines now with all new maintenance kit parts and the first one I put out at a customers, has now only about 15,000 pages on it(since rebuild) and the fuser has excess toner buildup on the press roller. It doesn't stick to the roller well and flakes off and gets on the printed pages front side(maybe back side too, but didn't notice). The customer sees little toner flakes on the pages(4 or 5 per page) and the specs are not fused to the paper well.

    Just wondering if I was supposed to tighten the fuser pressure spring or some other adjustment on the new fuser unit, like some
    older models that you tightened screws on each side. but I don't see any adjustments to make on these. Am I doomed to go clean the press roller every 15000 pages o this model?
    Tags: fuser, pages, roller, side, toner
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22973
      #2
      Re: Kyocera Ta 3501i New Fuser issue

      No pressure screws to tighten. Fuser pressure is applied by an electric motor as needed. You might try selecting a slightly heavier media type: if you're running the typical 80gsm not-glossy try running it on Normal3 of Heavy1. The only drawbacks are slightly slower warmup and print speed, and possible wrinkling. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • tmaged
          Owner/Service Manager

          Site Contributor
          1,000+ Posts
          • Oct 2008
          • 1863
          #3
          Re: Kyocera Ta 3501i New Fuser issue

          No problems at all with this series. Sounds like they're duplexing heavy stock or something incorrect.
          Hope that helps !
          -Tony
          www.dtios.com
          Become a fan on Facebook

            Comment

            • daveh12
              Trusted Tech

              100+ Posts
              • Jul 2012
              • 157
              #4
              Re: Kyocera Ta 3501i New Fuser issue

              A new fuser unit generally doesnt cause any issue and nothing to tighten, just pop it in, sounds like a paper issue. Maybe the paper is thicker than normal, if the machine is set for plain 80 gram paper it could be running to fast to fuse all the toner, leaving left over toner on the heat roller. Change the media type to suit the paper and see. are they printing heavy coverage?

                Comment

                • copydocinc
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Mar 2015
                  • 263
                  #5
                  Re: Kyocera Ta 3501i New Fuser issue

                  They're not doing any 2 sided and from what I can see, it's all plain paper.
                  I didn't think to ask if they're running card stock without changing any media type settings.(rookie mistake)
                  I will check out the media type settings and set for a little thicker that what is currently set, if they're not running anything thicker.
                  Hope that works.
                  thanks.

                    Comment

                    • copiertec
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jan 2016
                      • 2186
                      #6
                      Re: Kyocera Ta 3501i New Fuser issue

                      Is it OEM toner?

                        Comment

                        • Geo
                          Senior Tech

                          500+ Posts
                          • Nov 2010
                          • 662
                          #7
                          Re: Kyocera Ta 3501i New Fuser issue

                          Yep ,what the others have posted, check the paper weight setting and be sure it's not set to light paper. This bit me once on a color unit.
                          One other possibility, check to see if the fuser has a rolled sheet of paper inside of it.

                          Good luck.

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22973
                              #8
                              Re: Kyocera Ta 3501i New Fuser issue

                              There are two ways of changing the media type (I prefer the second):

                              1) You can just choose Cardstock Media type as is, but then you have to change all the drivers to designate Cardstock media type also, and it's kind of a crapshoot what it's actually set to weight-wise.
                              2) Better to go into Media Type and change "Plain" designation to Normal3 or Heavy1. In this case the driver does not need to be changed and the customer sees no difference in operation.

                              Kyocera is very confusing with their media type designations. There's the Name, and then there's the heat/pressure setting which are entirely separate and unrelated. For those customers that show some aptitude, and use multiple media types I will use the (7) Custom media types that are programmable. I set:

                              CUSTOM1 to Normal2 named: Normal2 76-90gsm
                              CUSTOM2 to Normal3 named: Normal3 91-105gsm
                              CUSTOM3 to Heavy1 named: Heavy1 106-135gsm
                              CUSTOM4 to Heavy2 named: Heavy2 136-163gsm
                              CUSTOM5 to Heavy3 named: Heavy3 164-220gsm
                              CUSTOM6 to Heavy4 (no duplex) named: Heavy4 221-256gsm
                              CUSTOM7 to Heavy5 (no duplex) named: Heavy5 257-300gsm

                              So a customer reading the media type knows from the name that Heavy3 media type is for 164-220gsm paper just by looking at the Name. Who knows that Cardstock media type is typically defaulted to Heavy3 (but might not be). There is actually some logic to it! Again that's assuming that you have an enduser that's listening to you, and shows some aptitude. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • Scott
                                  Trusted Tech

                                  Site Contributor
                                  100+ Posts
                                  • Dec 2009
                                  • 190
                                  #9
                                  Re: Kyocera Ta 3501i New Fuser issue

                                  when your there they maybe running reg paper but someone may have run heavier paper before you were there, then they replaced it when their project was complete?????

                                    Comment

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