KM 2552ci - C4201 error

[copier tech]

Re: KM 2552ci - C4201 error

did you find out what the issue was

Hi,

I replaced the laser unit this resolved the issue.

We sent it back under warranty.

[copier tech]

Re: KM 2552ci - C4201 error

here is something I found on Kyocera site!!

Awesome, thanks

[craigster]

Re: KM 2552ci - C4201 error

here is something I found on Kyocera site!!

[copier tech]

Re: KM 2552ci - C4201 error

Laser codes on Kyocera can be caused by poorly actuated doorswitches or resistance in the doorswitches, or primary charge shorting. Check those things first. They're much more likely and much less expensive. =^..^=

Thanks for your reply.

I removed & checked the transfer unit while on site.

Any door switches in particular? as i'm not getting any 'door open' message, machine comes to a ready state it's only when I do a copy or print the error appears.

[blackcat4866]

Re: KM 2552ci - C4201 error

Laser codes on Kyocera can be caused by poorly actuated doorswitches or resistance in the doorswitches, or primary charge shorting. Check those things first. They're much more likely and much less expensive. =^..^=

[copier tech]