KM 2552ci - C4201 error

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7931
    #1

    KM 2552ci - C4201 error

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk
    ​
    Tags: 2552ci, c4201, error, laser
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698
      #2
      Re: KM 2552ci - C4201 error

      Laser codes on Kyocera can be caused by poorly actuated doorswitches or resistance in the doorswitches, or primary charge shorting. Check those things first. They're much more likely and much less expensive. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931
          #3
          Re: KM 2552ci - C4201 error

          Originally posted by blackcat4866
          Laser codes on Kyocera can be caused by poorly actuated doorswitches or resistance in the doorswitches, or primary charge shorting. Check those things first. They're much more likely and much less expensive. =^..^=

          Thanks for your reply.

          I removed & checked the transfer unit while on site.

          Any door switches in particular? as i'm not getting any 'door open' message, machine comes to a ready state it's only when I do a copy or print the error appears.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk
          ​

            Comment

            • craigster
              Trusted Tech

              100+ Posts
              • Apr 2016
              • 200
              #4
              Re: KM 2552ci - C4201 error

              here is something I found on Kyocera site!!
              Attached Files

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7931
                  #5
                  Re: KM 2552ci - C4201 error

                  Originally posted by craigster
                  here is something I found on Kyocera site!!

                  Awesome, thanks
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk
                  ​

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7931
                      #6
                      Re: KM 2552ci - C4201 error

                      Originally posted by eburns
                      did you find out what the issue was
                      Hi,

                      I replaced the laser unit this resolved the issue.

                      We sent it back under warranty.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk
                      ​

                        Comment

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