3550idn c1010 cassette failure

[rtrnr]

As the title says, I have a c1010 headache. I checked the cassette, and connectors and everything is fine. Still a cassette error with 1010 codes. The motor lift appears to stall a little when I activate the switch.

I'm going to take a lift motor with me next time but I'm worried a gear or the frame may be busted. Any advice?

[JR2ALTA]

Re: 3550idn c1010 cassette failure

3550idn Frame busted


ticking sound fs-4300 and Ecosys M3550idn

The gear post broke. You have to tear it apart.

Just replace with a ct-3100 cassette. It's spring loaded. Tell customer it was an update.

[Geo]

Re: 3550idn c1010 cassette failure

3550idn Frame busted


ticking sound fs-4300 and Ecosys M3550idn

The gear post broke. You have to tear it apart.

Just replace with a ct-3100 cassette. It's spring loaded. Tell customer it was an update.

But it's just so much fun and an "experience" replacing the guide...especially in a cramped clients office.

[blackcat4866]

Re: 3550idn c1010 cassette failure

But it's just so much fun and an "experience" replacing the guide...especially in a cramped clients office.

Yeah, there isn't much left on the frame by the time you've got the part changed. =^..^=

[rtrnr]

Re: 3550idn c1010 cassette failure

Glad I posted this. I didn't think to try the cassette with a spring. Thanks.

You have to wear a hair net face mask and large smock in a tiny little stinky office. Ripping apart the frame there is an absolute nightmare.

[JR2ALTA]

Re: 3550idn c1010 cassette failure

Glad I posted this.

Then feel free to "like/thank" my post. Also be sure to snip off the little plastic nub on the left side of the ct-3100 or it won't slide in.

[kjg]

Re: 3550idn c1010 cassette failure

For those of you who have broken posts and need to replace the lower right frame to correct, you can try the following.
I have done this several times over the past 2 years and all our techs do it here where I work. All you need is a machine screw long enough to go through the frame and a T-nut(with the barbs flattened), and a drill. Works great and can be completed in a fraction of the time.
I hope it helps a few of you.
A.jpgB.jpgC.jpgD.jpgF.jpgH.jpgI.jpgJ.jpgM.jpg

[kjg]

Re: 3550idn c1010 cassette failure

I waited to post that to see how well the fix worked over time. It performs very well. Just don't over-tighten the screw. It will click if you do. If you hear clicking when the tray raises, just turn the screw out a bit and re-tighten. I think the post may rotate inside some since it is broken and you can turn it back to where it was. also - the material is VERY THIN. Be sure to drill straight and remove the cross hatched reinforcement on the side where the T-nut goes in.

[blackcat4866]

Re: 3550idn c1010 cassette failure

I waited to post that to see how well the fix worked over time. It performs very well. Just don't over-tighten the screw. It will click if you do. If you hear clicking when the tray raises, just turn the screw out a bit and re-tighten. I think the post may rotate inside some since it is broken and you can turn it back to where it was. also - the material is VERY THIN. Be sure to drill straight and remove the cross hatched reinforcement on the side where the T-nut goes in.

I like the idea. But the couple that I worked on, the post was shattered and none of the parts properly lined up. I can't imagine it working in that situation. =^..^=

[kjg]

Re: 3550idn c1010 cassette failure

I like the idea. But the couple that I worked on, the post was shattered and none of the parts properly lined up. I can't imagine it working in that situation. =^..^=

I would have to agree that might not work in that situation. All those I worked on thus far, the post was sheered off. This corrected it with no difficulties encountered. Thanks for the input.

[nathicana]

Re: 3550idn c1010 cassette failure

3550idn Frame busted


ticking sound fs-4300 and Ecosys M3550idn

The gear post broke. You have to tear it apart.

Just replace with a ct-3100 cassette. It's spring loaded. Tell customer it was an update.

I just tried putting the spring loaded cassette in an M3550idn and I'm still getting the "error in cassette 1" failure.

I broke off the piece on the left side of the cassette that was preventing it from going into the machine.

When I insert the cassette the lift motor runs and the error happens. What am I missing?

[sparkycivic]

Re: 3550idn c1010 cassette failure

the lift sensor at the feed roller assy needs to be satisfied by the paper pressing upward. remove the spring from the assy to ensure that it can be satisfied more easily.

[JR2ALTA]

Re: 3550idn c1010 cassette failure

the lift sensor at the feed roller assy needs to be satisfied by the paper pressing upward. remove the spring from the assy to ensure that it can be satisfied more easily.

Sorry, but no. Removing the spring in the feed roller assy with result in odd jams, slow printing.

[sparkycivic]

Re: 3550idn c1010 cassette failure

Sorry, but no. Removing the spring in the feed roller assy with result in odd jams, slow printing.

That's only true if you're still trying to use the motorized-lift cassette.

The spring-lifted machine uses no spring in the feed unit, replicating that design with this modification will be the path to success. There will be steady pressure applied between the top sheet and the feed roller by the spring, where if it were a motorized cassette and the spring were missing, pressure would be intermittent as the motor lift only occurs when the feed unit drops out of the photo-interruptor.

I've done it several times in my fleet of M-series desktops without issue.

Come to think of it... that could be how the motor assy broke in the first place... sensor malfunction causing it to lift forever til something gave. that's quite the gear ratio going-on in there.

[skinnypuppy]

Re: 3550idn c1010 cassette failure

That's only true if you're still trying to use the motorized-lift cassette.

The spring-lifted machine uses no spring in the feed unit, replicating that design with this modification will be the path to success. There will be steady pressure applied between the top sheet and the feed roller by the spring, where if it were a motorized cassette and the spring were missing, pressure would be intermittent as the motor lift only occurs when the feed unit drops out of the photo-interruptor.

I've done it several times in my fleet of M-series desktops without issue.

Come to think of it... that could be how the motor assy broke in the first place... sensor malfunction causing it to lift forever til something gave. that's quite the gear ratio going-on in there.

I know this post is a couple of years old but what model does the ct-3100 cassette come from and is it a pf unit or the main cassette for the model
Thanks