SCS 4550ci Cannot perform Toner curve adjustment message

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    [Misc] SCS 4550ci Cannot perform Toner curve adjustment message

    I am getting this machine ready to sell. It runs great with no problems. I cannot calibrate or do toner curve without getting the message Cannott perform after the copier tries to read the printed chart. I have cleaned the optics and the copies look fine just can't do the calibrations.. Any help would be very appreciated as I want to sell a good product....
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22703

    #2
    Re: SCS 4550ci Cannot perform Toner curve adjustment message

    Are you laying the charts on the glass in the wrong position on the glass or rotated? The arrow goes in the back left corner, chart face down. I lay 20 sheets of white paper behind the chart to hold it down, and get a better read.

    Are any of the lighter squares incomplete or missing. It 's usually 1 specific color. That will cause the calibration to fail also.

    I could tell you more if you printed off the 11% ANSI A Color test charts and scanned them into this thread.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • tmaged
      Owner/Service Manager

      Site Contributor
      1,000+ Posts
      • Oct 2008
      • 1813

      #3
      Re: SCS 4550ci Cannot perform Toner curve adjustment message

      There is something it's not seeing that it needs when it's trying to scan. Check your 089 & what Blackcat said.
      Hope that helps !
      -Tony
      www.dtios.com
      Become a fan on Facebook

      Comment

      • darry1322
        Senior Tech

        Site Contributor
        500+ Posts
        • Oct 2010
        • 817

        #4
        Re: SCS 4550ci Cannot perform Toner curve adjustment message

        Make sure your print alignment and color alignment are good. I had one machine that was off on lead edge timing and wouldn't scan the charts correctly.

        Comment

        • yakyitz
          Trusted Tech

          100+ Posts
          • Nov 2007
          • 234

          #5
          Re: SCS 4550ci Cannot perform Toner curve adjustment message

          you might also try and do maintenance mode 425 with kyoceras calibration charts

          Comment

          • Scott
            Trusted Tech

            Site Contributor
            100+ Posts
            • Dec 2009
            • 185

            #6
            Re: SCS 4550ci Cannot perform Toner curve adjustment message

            All posts are correct, something isn't right

            Comment

            • Ropariva
              Senior Tech

              500+ Posts
              • Mar 2016
              • 593

              #7

              Comment

              • Doug James
                Senior Tech

                Site Contributor
                500+ Posts
                • Jan 2012
                • 935

                #8
                Re: SCS 4550ci Cannot perform Toner curve adjustment message

                I ended up changing the black drum and it started working !! I haven't figured out how to get a color ansii chart yet. Sure do appreciate all the responses !!! Thanks You !!

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22703

                  #9
                  Re: SCS 4550ci Cannot perform Toner curve adjustment message

                  See attached:
                  Attached Files
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

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