Taskalfa 2551 colour shift issue

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  • temas
    Technician
    • May 2011
    • 22

    [CQ] Taskalfa 2551 colour shift issue

    Please help...... I have this TA2551ci at customer's site, it jumps color as shown in the attached. I performed 464 on it and color became normal.

    After two weeks customer called again that issue re-occured. please help as this is driving me nuts!.
    Attached Files
    Do not find fault, find a Remedy, anybody can complain.
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7934

    #2
    Re: Taskalfa 2551 colour shift issue

    Originally posted by temas
    Please help...... I have this TA2551ci at customer's site, it jumps color as shown in the attached. I performed 464 on it and color became normal.

    After two weeks customer called again that issue re-occured. please help as this is driving me nuts!.
    What firmware version is the machine on? & the transfer unit life count?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • temas
      Technician
      • May 2011
      • 22

      #3
      Re: Taskalfa 2551 colour shift issue

      2016.03.08. i will ask a site engineer to get me the maintenance report to get the transfer belt count.

      what else should i be looking at?

      regards
      Do not find fault, find a Remedy, anybody can complain.

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 7934

        #4
        Re: Taskalfa 2551 colour shift issue

        Originally posted by temas
        2016.03.08. i will ask a site engineer to get me the maintenance report to get the transfer belt count.

        what else should i be looking at?

        regards
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • Geo
          Senior Tech

          500+ Posts
          • Nov 2010
          • 660

          #5
          Re: Taskalfa 2551 colour shift issue

          Originally posted by temas
          Please help...... I have this TA2551ci at customer's site, it jumps color as shown in the attached. I performed 464 on it and color became normal.

          After two weeks customer called again that issue re-occured. please help as this is driving me nuts!.
          If I remember 464 has little to do with color registration....so did you perform color registration?

          Comment

          • tmaged
            Owner/Service Manager

            Site Contributor
            1,000+ Posts
            • Oct 2008
            • 1813

            #6
            Re: Taskalfa 2551 colour shift issue

            On all Kyocera machines, if the density isn't correct for any of the colors, it will throw the auto registration timing out. This could be caused by any number of things, but make sure each color is nice & dark.
            Hope that helps !
            -Tony
            www.dtios.com
            Become a fan on Facebook

            Comment

            • temas
              Technician
              • May 2011
              • 22

              #7
              Re: Taskalfa 2551 colour shift issue

              Originally posted by tmaged
              On all Kyocera machines, if the density isn't correct for any of the colors, it will throw the auto registration timing out. This could be caused by any number of things, but make sure each color is nice & dark.
              can you please give a pointer to those things to look out for?
              Do not find fault, find a Remedy, anybody can complain.

              Comment

              • temas
                Technician
                • May 2011
                • 22

                #8
                Re: Taskalfa 2551 colour shift issue

                Originally posted by Geo
                If I remember 464 has little to do with color registration....so did you perform color registration?
                Registration manual or Auto?
                Auto wont work. setting manual registration is hell of a task
                464 has calibration option related to registration. this resolved the issue the 1st time. or could it be a gimmick?
                Do not find fault, find a Remedy, anybody can complain.

                Comment

                • avio2
                  Trusted Tech

                  100+ Posts
                  • Jul 2010
                  • 150

                  #9
                  Re: Taskalfa 2551 colour shift issue

                  read this bulletin
                  Attached Files

                  Comment

                  • tmaged
                    Owner/Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Oct 2008
                    • 1813

                    #10
                    Re: Taskalfa 2551 colour shift issue

                    Originally posted by temas
                    can you please give a pointer to those things to look out for?
                    I always start with the 089 prints. Make sure there are no light areas and that the solids are dark. Try some of the other test charts that Blackcat has posted or others.
                    Hope that helps !
                    -Tony
                    www.dtios.com
                    Become a fan on Facebook

                    Comment

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