potocopy Do not pull paper from the bottom cabinet
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Re: km -1635
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What jam code do you get?
What is the life of rollers?
Replacing feed+pickup+separation rollers may solve the issue ... usually.
Jam code sure helps to pin point location.
Sent from portable device using fast cheapset! -
Re: km -1635
If it were me I think I would drive out to the site and maybe look at the machine. Maybe something will bite you on the ass. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: km -1635
I feel that the machine is abnormal
When you press the print key, you try to pull the paper out of the hand side cabinet for one sheet of paper.
If you do not put a paper stand and get out the number of j11 error code.Comment
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Re: km -1635
You should definitely try something. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: km -1635
total count 133276
I printed the machine report and there was nothing unusual about it and I did the factory settingComment
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Re: km -1635
100k is about right to replace the roller kit. Bet SEP roller is flat without ribs. Modified pick roller should have black colour.
If it doesn't feed at all...when you take the rear cover off...does it try to rotate the clutch at least? Can you see it? Clean the clutch for that tray, and assemble it back properly.
Whilst at it. Remove the feed rollers and observe anything unusual.
Is the pick roller sliding on the shaft and if does it mesh properly with the gear of feed roller?
Are they not by any chance the other way around? As there is one way bearing on the feed roller meaning the shaft when turned the feed roller should lock on the shaft and start turning. Is this happening?
Is the feed sensor arm bent or broken or missing the pullback spring?
Is the feed sensor dirty?
... Can you answer ?
Sent from portable device using fast cheapset!Comment
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Re: km -1635
Actually...can you refrase your initial question please?
Do you have trouble feeding from the manual/bypass tray? Left hand side.
Or
Feeding from cassettes? Under machine.
Sometimes when wrong format of paper is defined for example A3 and you print on A4 it will always jam.
Sent from portable device using fast cheapset!Comment
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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: km -1635
This person has posted a few off the wall posts. Not sure if language barrier or what but I'm beginning to question if even a tech!Comment
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