TA3050ci with noise +error code

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323
    #1

    TA3050ci with noise +error code

    Customer called about noise ans maintenance message. When I arrive the machine was no longer working. It was making a motor

    noise and error C2730. I looked up and seems to be transfer release motor error. Is this for the secondry trnsfer (roller) on right side door/conveyer unit. Please

    advise as I have little experience on this and have only changed fuser and cleaned , lubed several months ago. Maintenance is for C kit which i will look up.

    If I change whole conveyer will that solve problem. Motor sound appeared to come from rear of machine near fuser. Removed fuser and saw some wear on drive

    gear but dis not associate that with C2730 code. Any guidance is appreciated. Frank
    Tags: c2730, error, fuser, motor, noise
    • buzz
      Trusted Tech

      Site Contributor
      250+ Posts
      • Aug 2013
      • 285
      #2
      Re: TA3050ci with noise +error code

      Originally posted by axyun
      Customer called about noise ans maintenance message. When I arrive the machine was no longer working. It was making a motor

      noise and error C2730. I looked up and seems to be transfer release motor error. Is this for the secondry trnsfer (roller) on right side door/conveyer unit. Please

      advise as I have little experience on this and have only changed fuser and cleaned , lubed several months ago. Maintenance is for C kit which i will look up.

      If I change whole conveyer will that solve problem. Motor sound appeared to come from rear of machine near fuser. Removed fuser and saw some wear on drive

      gear but dis not associate that with C2730 code. Any guidance is appreciated. Frank

      I had this exact error on a 3550ci, essentially the same conveyor second transfer area. I believe the secondary transfer assembly does not come with the motor assembly. I have seen the gear on the motor shaft (located just beneath the secondary transfer assembly) get stripped out or slide off its shaft. I would take the whole right side conveyor off of its rails and inspect the str motor assembly.

        Comment

        • Kyo fan
          Trusted Tech

          250+ Posts
          • Dec 2013
          • 368
          #3
          Re: TA3050ci with noise +error code

          That code is common for this series. One of the shafts on the plastic housing breaks:

          housing release drive.jpg

          There are 2 gears on these shafts that spin with transfer release motor. When it breaks, you get C2730. You need to order HOUSING RELEASE DRIVE
          302K924782 and replace it. Take pictures as you disassemble it, and have a clear table for it.

            Comment

            • axyun
              Service Manager

              Site Contributor
              1,000+ Posts
              • Aug 2007
              • 1323
              #4
              Re: TA3050ci with noise +error code

              Thanks Kyo fan. I took the unit apart(my first time) not feeling very confident and , yes the plastic shaft was broken. I suppose I

              could put it all back together again. Customer asked how much for whole conveying unit and even proceeded to call Kyocera to get

              part #. I have 302LK94022 but it is a littlle costlier that housing release drive. Save on labor charge though.

              I am unfamiliar with this machine having done only a couple of calls. I was somewhat surprised by the way the registration roller was seated on unit

              and wondering haw bushings engage when unit is mounted and is closed Frank

                Comment

                • JR2ALTA
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2010
                  • 2017
                  #5
                  Re: TA3050ci with noise +error code

                  I repaired it with a long screw and nut to act as the shaft. but it didn't last.


                  Blackcat had a post with all the part numbers for this rebuild. It was 5 or 6 pieces. Can't find it at the moment

                  Wasn't so bad, I was nervous the first boot up though.

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22702
                      #6
                      Re: TA3050ci with noise +error code

                      Originally posted by JR2ALTA
                      I repaired it with a long screw and nut to act as the shaft. but it didn't last.


                      Blackcat had a post with all the part numbers for this rebuild. It was 5 or 6 pieces. Can't find it at the moment

                      Wasn't so bad, I was nervous the first boot up though.
                      The screw and nut typically doesn't last. I was surprised how beefy the springs are for the second transfer unit. I can't find the thread either, but here's the record out of my spreadsheet:

                      "C2730" error, accompanied by gear noise. Plastic support post is broken within the secondary transfer shift drive gear pack. Gear tooth damage results. Replace Housing (302K924782), Worm Wheel 31/33 (302K924800), Gear Release 10/83 (302K924790), Release motor (302LC94190).

                      Mainly it's the housing that you need. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • bush_tech
                          Technician

                          Site Contributor
                          50+ Posts
                          • Jul 2018
                          • 50
                          #7
                          Re: TA3050ci with noise +error code

                          We normally just replace the conveying unit, it's not that expensive and very quick to replace.

                            Comment

                            • Slice
                              Junior Member
                              • Nov 2022
                              • 1
                              #8
                              Re: TA3050ci with noise +error code

                              Can you please help me find the 302LK94022 spare part ?

                                Comment

                                • Kamaz
                                  Junior Member
                                  • Dec 2022
                                  • 1
                                  #9
                                  Re: TA3050ci with noise +error code

                                  Thanks a lot for this thread!
                                  Without all of you i'll certainly buy a new belt and a new drive for this problem

                                    Comment

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