microsoft edge pdf print error

[Up to date Tech]

Hi everyone When printing from Microsoft edge pdf (everything else works 100%) the print job gets stuck in the spooler anyone had any success fixing this issue?
(i know this is a common issue With microsoft edge pdf

[Phil B.]

Re: microsoft edge pdf print error

Hi everyone When printing from Microsoft edge pdf (everything else works 100%) the print job gets stuck in the spooler anyone had any success fixing this issue?
(i know this is a common issue With microsoft edge pdf

what machine?
what OS?

[Up to date Tech]

Re: microsoft edge pdf print error

kyocera 5003i
from windows 10

[bsm2]

Re: microsoft edge pdf print error

Using the Kyocera kx Driver set to plc5?
sounds like your using wsd port and windows driver
Have you loaded adobe reader and tested?

[guitar9199]

Re: microsoft edge pdf print error

Edge browser is a HORRIBLE PDF handler. Chrome can be quirky as well when it comes to PDF's. If everything ELSE is working fine, the problem isn't with the copier...it's with Edge.

I usually suggest to customers to use Adobe, or Foxit...it some other standalone PDF handler.

...I see similar issues on Mac's using "Preview" as their PDF handler.

[NeoMatrix]

Re: microsoft edge pdf print error

Are you printing from web HTLM pages as XPS/PDF format?

Sounds like the same old vector error scaling with PCL.

Try an flatten the vector scaled graphics down to raster printer graphics *.jpg,*.bmp,*.gif.

All it takes is one error scaled font/glyph to blow out the page print size to infinite scale.
Infinite scale will cause the PDF software to slow down as it works out the raster page area to print.
The below example gives a rough idea of what is happening when the vector line or PS/PCL code errors.
This happens with a number of web pages coming off the internet. Some web page authors prevent their web
pages from local printout with deliberate scaled font sets. There are ways to over come those scaled font sets.

Normal font set : The quick brown fox

Vector font error : The quick brown fox

[blackcat4866]

Re: microsoft edge pdf print error

I recommended that my enduser download the doc, then open it in Adobe, Foxit, or just about any PDF reader. Then it prints. =^..^=

[Phil B.]

Re: microsoft edge pdf print error

I recommended that my enduser download the doc, then open it in Adobe, Foxit, or just about any PDF reader. Then it prints. =^..^=

That and if I'm on site.. I setup to print via crossover..use my adobe/foxit and prove to them *w/ their file* it snot the unit but their software.. MS EDGE sux

Sent from my SM-G960U using Tapatalk

[tmaged]

Re: microsoft edge pdf print error

Change the default app back to Acrobat Reader. Had one a few weeks ago, 28 page PDF was over 1gb when opened & printed through edge.

[Up to date Tech]

Re: microsoft edge pdf print error

Using the Kyocera kx Driver set to plc5?
sounds like your using wsd port and windows driver
Have you loaded adobe reader and tested?

Adobe works only microsoft is making issues

[Up to date Tech]

Re: microsoft edge pdf print error

I just spoke to MIcrosoft edge regarding my issue they told me for $120 they can fix it.
If thy know the fix y aren't they just updating this bug?

[Phil B.]

Re: microsoft edge pdf print error

I just spoke to MIcrosoft edge regarding my issue they told me for $120 they can fix it.
If thy know the fix y aren't they just updating this bug?

My question... WHY use such a crappy software? Many better choices out there


Sent from my SM-G960U using Tapatalk

[Ropariva]

[Up to date Tech]

Re: microsoft edge pdf print error

My question... WHY use such a crappy software? Many better choices out there


Sent from my SM-G960U using Tapatalk

they will have to change the default for over 300 pc. and as usual the IT dosnt wanna do it and blames it on the copy machine

[Santander]

Re: microsoft edge pdf print error

they will have to change the default for over 300 pc. and as usual the IT dosnt wanna do it and blames it on the copy machine

If IT is managing 300 pc's, they are most likely doing it through Group Policy and making a change in the default pdf program could be pushed out overnight. If they knew what they were doing not only could they change the default pdf program but program the change for the 300 users to download and install the chosen program from their server(s). Not extremely difficult to do, but it does take some work and knowledge, which I find from experience most can not handle.