Copystar CS 2552CI /ADF ISSUE

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  • cucuklotz
    Senior Tech

    Site Contributor
    500+ Posts
    • Mar 2007
    • 611
    #1

    Copystar CS 2552CI /ADF ISSUE

    Hi
    THe Adf feed tires would come down the way they should,but they were not rotating,It would
    feed fine and then out of the blue the motor that rotates the feed and drive part of the adf
    would stop for no apparent reason,It might run fine for 20 copies,50 copies and even more,and then stop.NOW
    it has stopped turning all the time.The feed tires come down,but no rotation.I put a new ADF
    board in to see if that is the problem,and I now get an ERROR C9060.
    The Adf is a 7100 and I replace with 2 new boards and the both give me the C9060 Error,
    If I put the old board back it has the original problem but NO C9060 Error
    Sorry for the confusion, But if anyone can hellp..
    THANKS ANDY
    Tags: adf, c9060, error, feed, put
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698
      #2
      Re: Copystar CS 2552CI /ADF ISSUE

      Originally posted by cucuklotz
      Hi
      THe Adf feed tires would come down the way they should,but they were not rotating,It would
      feed fine and then out of the blue the motor that rotates the feed and drive part of the adf
      would stop for no apparent reason,It might run fine for 20 copies,50 copies and even more,and then stop.NOW
      it has stopped turning all the time.The feed tires come down,but no rotation.I put a new ADF
      board in to see if that is the problem,and I now get an ERROR C9060.
      The Adf is a 7100 and I replace with 2 new boards and the both give me the C9060 Error,
      If I put the old board back it has the original problem but NO C9060 Error
      Sorry for the confusion, But if anyone can hellp..
      THANKS ANDY
      You must update firmware when you replace a board, any board. The manufacturer is continually updating firmware, and if your DF firmware (probably current since its a new board) may very well be incompatible with the old machine firmware on the MFP.

      Install one of your new boards, update firmware. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • cucuklotz
          Senior Tech

          Site Contributor
          500+ Posts
          • Mar 2007
          • 611
          #3
          Re: Copystar CS 2552CI /ADF ISSUE

          Hi
          Thank you for reminder,Im sorry I left out that IMPORTANT DETAIl.I
          upgraded the firmware when I installed boards.
          Thanks Andy

            Comment

            • lees
              Technician

              50+ Posts
              • Apr 2011
              • 94
              #4
              Re: Copystar CS 2552CI /ADF ISSUE

              I have had a similar issue with a small MFP where the feed roller would not turn. It turned out to be the sensor that is on the reading guide. It tells the machine that the DP is completely down against the glass. I also had one that the sensor was out of place on one of the copiers and it caused the original size to go to 11x17 no matter what size original you used when the feeder closed all the way. It sounds like you could have an issue with this sensor. If you remove the reading guide from the bottom of the feeder, you will see the actuator on the reading guide and the sensor right above the reading guide.

                Comment

                • Ropariva
                  Senior Tech

                  500+ Posts
                  • Mar 2016
                  • 590
                  #5

                    Comment

                    • JR2ALTA
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2010
                      • 2017
                      #6
                      Re: Copystar CS 2552CI /ADF ISSUE

                      It's an EEPROM code... Did you move the EEPROM to the new board?

                        Comment

                        • cucuklotz
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Mar 2007
                          • 611
                          #7
                          Re: Copystar CS 2552CI /ADF ISSUE

                          Originally posted by JR2ALTA
                          It's an EEPROM code... Did you move the EEPROM to the new board?
                          Hi
                          I did see that code referred to a EEPROM.Non of the 3 boards had an EEPROM ON IT(TWO NEW AND ONE OLD)
                          Does that seem possible?I saw one slot for EEPROM but it was empty on all 3 boards.
                          Thanks Andy

                            Comment

                            • JR2ALTA
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Feb 2010
                              • 2017
                              #8
                              Re: Copystar CS 2552CI /ADF ISSUE

                              Originally posted by cucuklotz
                              Hi
                              I did see that code referred to a EEPROM.Non of the 3 boards had an EEPROM ON IT(TWO NEW AND ONE OLD)
                              Does that seem possible?I saw one slot for EEPROM but it was empty on all 3 boards.
                              Thanks Andy
                              Doesn't seem possible.
                              Attached Files

                                Comment

                                • cucuklotz
                                  Senior Tech

                                  Site Contributor
                                  500+ Posts
                                  • Mar 2007
                                  • 611
                                  #9
                                  Re: Copystar CS 2552CI /ADF ISSUE

                                  HI
                                  Ok
                                  I will take another look on Monday
                                  THANK YOU ANDY

                                    Comment

                                    • JR2ALTA
                                      Service Manager

                                      Site Contributor
                                      1,000+ Posts
                                      • Feb 2010
                                      • 2017
                                      #10
                                      Re: Copystar CS 2552CI /ADF ISSUE

                                      I did lose an EEPROM when replacing a finisher board (My fault). The machine, however, worked with intermittent "EEPROM backup" c-codes that were re-settable. I ordered a blank EEPROM and it fixed the problem.

                                        Comment

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