km 4500i doc feed jams

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  • jper34
    Trusted Tech

    Site Contributor
    100+ Posts
    • Sep 2011
    • 225

    km 4500i doc feed jams

    Hi Folks,
    I have a Kyocera KM4500I series the document feeder jams intermittently, after the last sheet comes out of the feeder. Most times, it works fine..but when it acts up..any suggestions, the rollers and belt, seem fine..I've cleaned all the sensors, rollers, so forth..I can show up, and run the heck out of it..it will work fine..Thanks, in advance for any input !!

    Jaime
    I.C.S.
  • Ropariva
    Senior Tech

    500+ Posts
    • Mar 2016
    • 588

    #2

    Comment

    • JR2ALTA
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2010
      • 2017

      #3
      Re: km 4500i doc feed jams

      There's a one-way in the back that causes two-sided jams with one sheet just about exited like you describe.

      Otherwise I've had 1mil+ on ADF that needed all the convey rollers replaced due to narrowing.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22698

        #4
        Re: km 4500i doc feed jams

        If they're J9000 jams, I'll agree with Ropariva. The original detection flag does a little bounce as it drops from the last original, detecting a phantom original. On a few machines I added a torsion spring to damp the bounce. Do I have a photo? Yes:

        Amber caught stealing my socks.jpg

        Oops ... that's Amber running off with my socks.

        There it is:

        J9000_1.jpgJ9000_2.jpg

        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • jper34
          Trusted Tech

          Site Contributor
          100+ Posts
          • Sep 2011
          • 225

          #5
          Re: km 4500i doc feed jams

          Originally posted by blackcat4866
          If they're J9000 jams, I'll agree with Ropariva. The original detection flag does a little bounce as it drops from the last original, detecting a phantom original. On a few machines I added a torsion spring to damp the bounce. Do I have a photo? Yes:

          [ATTACH=CONFIG]42712[/ATTACH]

          Oops ... that's Amber running off with my socks.

          There it is:

          [ATTACH=CONFIG]42714[/ATTACH][ATTACH=CONFIG]42713[/ATTACH]

          =^..^=
          Black Kat,
          cute cat...but you may be right, it doesnt matter if it is double sided, happens on single sided copies, too...that darn cat !!
          I'll check tomorrow for that flag bouncing..I'll let you guys know, what I find..Jaime

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22698

            #6
            Re: km 4500i doc feed jams

            The way I caught this was by removing the outer skin of the top door, then running just single pages. You can see the flag operate. It only uses gravity as a return. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

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