5052ci preprinted perforated paper

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  • craigster
    Trusted Tech

    100+ Posts
    • Apr 2016
    • 200

    5052ci preprinted perforated paper

    Looking for some input. I have a customer that runs preprinted perforated only in this machine. problem is it will jam a couple times in a run of 2500 sheets. Machine has all updated parts for feeding issue and when I run white 20lb bond its fine. I realize the track record for this model is not the best and I do not think 2 jams should not be a big deal but customer is not having it. the preprinted paper is 20lb so I changed media setting to preprinted and does not change the outcome, even increased the weight a bit to see if it helps. Wondering if anybody has a better idea for this issue.
    unfortunately there is no setting for perforated.

    Thanks
  • darry1322
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2010
    • 817

    #2
    Re: 5052ci preprinted perforated paper

    Same jam location each time? Maybe try sep spring pressure adj depending on jam code.

    Comment

    • mita
      Technician

      50+ Posts
      • Sep 2010
      • 87

      #3
      Re: 5052ci preprinted perforated paper

      It may work better if you went to a heavy 1 setting and try it, the perforations may be slowing the paper

      Comment

      • dalewb74
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2018
        • 1064

        #4
        Re: 5052ci preprinted perforated paper

        Originally posted by craigster
        Looking for some input. I have a customer that runs preprinted perforated only in this machine. problem is it will jam a couple times in a run of 2500 sheets. Machine has all updated parts for feeding issue and when I run white 20lb bond its fine. I realize the track record for this model is not the best and I do not think 2 jams should not be a big deal but customer is not having it. the preprinted paper is 20lb so I changed media setting to preprinted and does not change the outcome, even increased the weight a bit to see if it helps. Wondering if anybody has a better idea for this issue.
        unfortunately there is no setting for perforated.

        Thanks

        if it's just 2 jams in 2500 sheets. it is possible part of the perforated edge it sticking up and catching in the paper path? or is it just the paper itself that jams? haven't messed with kyocera in a good while., this machine was designed to handle perforated paper? i don't know of any copier that works well with perforated paper. though there are several brands out there i have never touched before.

        Comment

        • craigster
          Trusted Tech

          100+ Posts
          • Apr 2016
          • 200

          #5
          Re: 5052ci preprinted perforated paper

          I forgot to try the sep adjustment might help.

          thanks

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22703

            #6
            Re: 5052ci preprinted perforated paper

            It's probably not that it's pre-printed, it's that it's pre-perforated. Perforated paper does not buckle nicely. It folds on the perforation then rips when the buckle is taken up. AFAIK there isn't anything that you can do about that. Maybe you can change the orientation so the perforation runs in the feed direction? =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Ropariva
              Senior Tech

              500+ Posts
              • Mar 2016
              • 593

              #7

              Comment

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