Looking for some input. I have a customer that runs preprinted perforated only in this machine. problem is it will jam a couple times in a run of 2500 sheets. Machine has all updated parts for feeding issue and when I run white 20lb bond its fine. I realize the track record for this model is not the best and I do not think 2 jams should not be a big deal but customer is not having it. the preprinted paper is 20lb so I changed media setting to preprinted and does not change the outcome, even increased the weight a bit to see if it helps. Wondering if anybody has a better idea for this issue.
unfortunately there is no setting for perforated.
Thanks
unfortunately there is no setting for perforated.
Thanks
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