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When you installed the new drum did you press that little square gray button on the front of the cyan developing unit? That button swivels the developing roller close to the drum. When not pressed, you get no developing. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
When you installed the new drum did you press that little square gray button on the front of the cyan developing unit? That button swivels the developing roller close to the drum. When not pressed, you get no developing. =^..^=
You certainly don't have to do what I suggest. Please feel free to think of something else. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
When you installed the new drum did you press that little square gray button on the front of the cyan developing unit? That button swivels the developing roller close to the drum. When not pressed, you get no developing. =^..^=
If it is a 2552ci type machine I don't think the square gray button is there, those are used on the higher speed machines
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