TA 7052ci Error C9530 | 9540...

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  • jqueen
    Technician
    • Jul 2015
    • 45
    #1

    [Error Code] TA 7052ci Error C9530 | 9540...

    I'm directing this to Black Kat cause yeah....

    C9540 is Backup Data Error in service manual and that it is multiple pwb's replaced at the same time (practically a brand new machine and no units have been replaced) and C9530 is not even mentioned. Client states it is intermittent. Saw on a previous post from older model that "Contact the Service Administrative Division". Confusion, yes! Should I just do a 906 Error reset and wait watch for a bit or ????. Help please.


    And yes, I do come here quite often...just not always allowed to respond to problems in fear of getting in 'Trouble'....

    Thx for the assist.... -J
    Tags: c9530, error, kyocera 7052ci, replaced, service
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22705
      #2
      Re: TA 7052ci Error C9530 | 9540...

      I certainly would do the U906 first, just in case it's a one-off (not going to happen again).

      If it comes back, I think I'd start by attempting to update the firmware. I say "attempting" because I don't think you'll be successful ... actually I hope that you aren't successful. The firmware that doesn't load is on the board that you'll need to replace.

      If it takes all of the firmware, and you can confirm all of the firmware levels in U019, then I think I'd start with page memory.

      Originally posted by jqueen
      ... And yes, I do come here quite often...just not always allowed to respond to problems in fear of getting in 'Trouble'....

      Thx for the assist.... -J
      Who are you going to get in trouble with? Certainly noone here at Copytechnet.

      Let us know how it goes. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • jqueen
          Technician
          • Jul 2015
          • 45
          #3
          Re: TA 7052ci Error C9530 | 9540...

          Who are you going to get in trouble with? Certainly noone here at Copytechnet.

          Let us know how it goes. =^..^=[/QUOTE]


          I know its not here, on Copytechnet....its the BOSS...

          I will let you know how it goes. Thx for the insight.

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7635
              #4
              Re: TA 7052ci Error C9530 | 9540...

              Wow, that's terrible queen. Nobody should even think fear to ask in plain space.
              Sounds like Boss is a member here. Mind you PM me?
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • jqueen
                  Technician
                  • Jul 2015
                  • 45
                  #5
                  Re: TA 7052ci Error C9530 | 9540...

                  UPDATE:
                  On Thursday, went to EU's office. Cleared all codes, ran firmware.....ALL GOOD! Did 906. Okay for now.

                  This morning, got email from EU....9530 again.......Any thoughts??? -J

                    Comment

                    • Luther
                      Senior Tech

                      500+ Posts
                      • May 2006
                      • 682
                      #6
                      Re: TA 7052ci Error C9530 | 9540...

                      I would start reseating all the connections on all the boards, have had a lot of issues with poor connections on kyocera equipment

                        Comment

                        • tmaged
                          Owner/Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Oct 2008
                          • 1813
                          #7
                          Re: TA 7052ci Error C9530 | 9540...

                          Have you got any input from Kyocera ? I think I would look at it as a C0680, as I believe that's where the data is backed up.
                          Hope that helps !
                          -Tony
                          www.dtios.com
                          Become a fan on Facebook

                            Comment

                            • craigster
                              Trusted Tech

                              100+ Posts
                              • Apr 2016
                              • 200
                              #8
                              Re: TA 7052ci Error C9530 | 9540...

                              Checked the Astea site not much there except older machines but all was pointing to engine pwb connections

                                Comment

                                • jqueen
                                  Technician
                                  • Jul 2015
                                  • 45
                                  #9
                                  Re: TA 7052ci Error C9530 | 9540...

                                  Originally posted by tmaged
                                  Have you got any input from Kyocera ? I think I would look at it as a C0680, as I believe that's where the data is backed up.
                                  I wasn't on the phone with Kyocera. However, it was recommended from Kyocera that we replace boards. Didn't have to though...both Boss and I went to work on the copier and we reseated most of the connections and have not heard back from the EU since, 4/23.

                                    Comment

                                    • jqueen
                                      Technician
                                      • Jul 2015
                                      • 45
                                      #10
                                      Re: TA 7052ci Error C9530 | 9540...

                                      Re-seating drum/dv unit connections and most of the connections that go to the main board and sub boards in the back. Haven't heard back since 4/23. Hope this helps those who run into this issue.... -J

                                        Comment

                                        • blackcat4866
                                          Master Of The Obvious

                                          Site Contributor
                                          10,000+ Posts
                                          • Jul 2007
                                          • 22705
                                          #11
                                          Re: TA 7052ci Error C9530 | 9540...

                                          Thanks for answering back. Congratulations on your success. =^..^=
                                          If you'd like a serious answer to your request:
                                          1) demonstrate that you've read the manual
                                          2) demonstrate that you made some attempt to fix it.
                                          3) if you're going to ask about jams include the jam code.
                                          4) if you're going to ask about an error code include the error code.
                                          5) You are the person onsite. Only you can make observations.

                                          blackcat: Master Of The Obvious =^..^=

                                            Comment

                                            • KYO_OEM
                                              Senior Tech

                                              500+ Posts
                                              • Aug 2011
                                              • 636
                                              #12
                                              Re: TA 7052ci Error C9530 | 9540...

                                              Congratulations Jqueen
                                              Good job!

                                              C9530 means backup error for hidden sub pwb (called SUB PWB)
                                              C9540 means backup error between engine pwb <--> main pwb

                                              C9530:
                                              SUB PWB: It`s the "brain" from each color system..storage device for serialnumber, systemtype, all counters, digital storage to prevent counterfeit notes, etc..
                                              You don`t find any description for this pwb.
                                              At newer systems sometimes located nearby power supply fan.
                                              e.g.
                                              TA 2552 CI/ engine pwb/ YC 38/ pin B1-B4
                                              At your system/ engine pwb YC 20/ pin A17-A20 (see enclosed wiring, wiring visible up to the relay connector, picture from sub pwb missing)

                                              As you can see in both cases, located at the edge from connector

                                              C9540:
                                              Mostly bad connection from FFC between main <--> engine pwb

                                              Have had a few cases with both errors because of bad connected plugs from chinese factory! (i hate them...)
                                              SUB PWB connection.JPG

                                              Also take a look to enclosed pdf file, i had send this file to field technician for checking. (TA 2552 ci/ C9530)
                                              Attached Files

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