paper jam from 1st cassete fequently. It looks like it pulls paper about 1cm or less and stops. Open and close paper cassete and continous. MAchine mada about 160k copies . I cleaned feed rollers with no result.
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Re: taskalfa 3500i
Have you tried swapping the tyres between cassette 1 & 2Comment
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Re: taskalfa 3500i
Agree to all above answers. 160k probably most of top drawer. If machine use one ways in rollers drive check them also, rollers may look/be good but if one-way slips its shaft...A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: taskalfa 3500i
Check retard rollerComment
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Re: taskalfa 3500i
There is a thread on a 5501 here I am not sure how similar these machines are though
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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: taskalfa 3500i
302N493030- feed drive, Change thisComment
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Re: taskalfa 3500i
Are you getting a jam code? or is it just showing a message something like "Cassette 1 problem. open and close cassette 1"?
I've found if it just shows that cassette problem message without a jam code, the paper tray is either over-filled, or the blue paper stop / sideguides are TOO tight. If the guides are too tight, it doesn't allow the paper to properly gradually lift as the paper is depleated. Opening and closing the cassette will temporarily fix the issue until it has trouble lifting the stack of paper again.
- Take the paper out and jog it. Make sure there's no bent corners/damaged paper.
- Reposition the sideguides and paper stop. Make sure the rear sideguide isn't broke and is straight. Sometimes it can jump teeth on one side and be crooked. Also make sure the paper hasn't cut into the sideguides so much that the paper is catching on it while lifting the stack.
- Replace the feed rollers. These rollers generally don't go past 150k without a problem, at least for my customers.Comment
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