2553ci

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  • T911
    Senior Tech

    500+ Posts
    • Jun 2007
    • 628

    2553ci

    Anyone know how to default a tray for incoming faxes on this one I don't see it in system menu anywhere. Thank you
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22699

    #2
    Re: 2553ci

    If it's like the previous Kyoceras, you designate a specific media type for faxes. Then set the desired tray for that media type.

    **Remember** You cannot hard set the paper size for the tray that faxes are printed from. It MUST be set to Standard, Auto Detect.

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • KYO_OEM
      Senior Tech

      500+ Posts
      • Aug 2011
      • 636

      #3
      Re: 2553ci

      did you tried Quick Setup Wizard for Fax?
      2552ci have had similar issue at frist, would solved by FW upgrade.
      Don`t have system with inbuilt fax and diff. trays at the moment for testing.

      Comment

      • Techboy
        Technician
        • Dec 2014
        • 13

        #4
        Re: 2553ci I just set the paper type to Plain on every set up

        Originally posted by KYO_OEM
        did you tried Quick Setup Wizard for Fax?
        2552ci have had similar issue at frist, would solved by FW upgrade.
        Don`t have system with inbuilt fax and diff. trays at the moment for testing.
        At set up I set the paper type to plain, 1 ring instead of two

        Comment

        • nathicana
          Trusted Tech

          Site Contributor
          250+ Posts
          • Aug 2008
          • 322

          #5
          Re: 2553ci

          system menu - common settings - paper output - fax

          Comment

          • BillyCarpenter
            Field Supervisor

            Site Contributor
            VIP Subscriber
            10,000+ Posts
            • Aug 2020
            • 14752

            #6
            Re: 2553ci

            You can find all of that information in the User Manual.


            TASKalfa 2553ci Documentation Download Center | ServiceWorld | KYOCERA Document Solutions
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 27445

              #7
              Re: 2553ci

              Originally posted by blackcat4866
              If it's like the previous Kyoceras, you designate a specific media type for faxes. Then set the desired tray for that media type.

              **Remember** You cannot hard set the paper size for the tray that faxes are printed from. It MUST be set to Standard, Auto Detect.

              =^..^=
              Yes you can if auto reduce and enlarge is turned on.

              Comment

              • KYO_OEM
                Senior Tech

                500+ Posts
                • Aug 2011
                • 636

                #8
                Re: 2553ci

                @bsm2
                It don`t work with fixed paper size( just tried)
                @all
                maybe there is a totally other problem behind.
                If no additionell tray installed you don`t get the possibilty to "select output tray"
                Mistakenly technicians are thinking that the upper tray inside will be selectable for paper out put.
                It`s no Job Separator it`s only for duplex paper feeding.
                Only in case of installed JS-7100, AK unit or finisher you get the possibilty to select out put trays.
                If mistakenly U211/ JS would set to "ON" without installed JS-7100, green job separator LED will be always on but you can t select this tray for output.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22699

                  #9
                  Re: 2553ci

                  Did I misread the original thread? I thought the poster wanted faxes to go onto a specific paper ... not to go to a specific output tray.

                  I think that was unclear in the original post. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • KYO_OEM
                    Senior Tech

                    500+ Posts
                    • Aug 2011
                    • 636

                    #10
                    Re: 2553ci

                    "How to default a tray for incoming faxes"
                    Not a paper, or media type....
                    I think it`s clear..
                    @blackcat4866
                    In your first reply you explained the right way....

                    Comment

                    • BillyCarpenter
                      Field Supervisor

                      Site Contributor
                      VIP Subscriber
                      10,000+ Posts
                      • Aug 2020
                      • 14752

                      #11
                      Re: 2553ci

                      Originally posted by KYO_OEM
                      "How to default a tray for incoming faxes"
                      Not a paper, or media type....
                      I think it`s clear..
                      @blackcat4866
                      In your first reply you explained the right way....

                      Yeah, but what kind of tray? Output or paper? I thought he was talking about paper tray. You can set the default tray or output tray. Or both. The only thing is that you set the default paper tray by selecting the media type. He probably didn't know that.
                      Last edited by BillyCarpenter; 09-21-2020, 09:48 AM.
                      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                      Comment

                      • KYO_OEM
                        Senior Tech

                        500+ Posts
                        • Aug 2011
                        • 636

                        #12
                        Re: 2553ci

                        This was the reason why i had written:
                        Try "Quick setup wizard".
                        By #5/ Output, you can select media type for fax and paper output.
                        But if no additionel tray installed, you can`t select any output tray.

                        Maybe you remember bulletin for Iris 1/ FW V3.00:
                        Up to this FW version it was not possible to select other output tray. You must use the quick setup wizard to get the possibilty to select JS tray.
                        (I coudn`t test on Iris 2 if we have the same problem, because we don`t have additionally tray installed at our Iris 2 with fax inbuilt.)

                        Comment

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