Kyocera ci problem

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 30306

    #16
    Re: Kyocera ci problem

    Originally posted by BillyCarpenter
    Certainly.
    The clue was the ipaddress did not CHANGE after setting to DHCP.
    No worries it's fixed.
    Is machine on a surge suppressor? thats includes Network?

    Comment

    • BillyCarpenter
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Aug 2020
      • 16416

      #17
      Re: Kyocera ci problem

      Originally posted by Santander
      After you changed the unit to DHCP did you power cycle the machine? Changes to the network only take effect after a reboot.

      Yes, I'm aware of that and I did cycle the machine. I'm not sure what was going on with the machine but NOTHING worked until I ran U021 and it was like magic.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • bsm2
        IT Manager

        25,000+ Posts
        • Feb 2008
        • 30306

        #18
        Re: Kyocera ci problem

        If you have access download the prescribe manual and iclink tool.

        Comment

        • BillyCarpenter
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Aug 2020
          • 16416

          #19
          Re: Kyocera ci problem

          Originally posted by bsm2
          If you have access download the prescribe manual and iclink tool.
          I'm not an authorized dealer. I'm an independent out here in the wilderness. Thank God for this site.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

          Comment

          • bsm2
            IT Manager

            25,000+ Posts
            • Feb 2008
            • 30306

            #20
            Re: Kyocera ci problem

            Originally posted by BillyCarpenter
            I'm not an authorized dealer. I'm an independent out here in the wilderness. Thank God for this site.
            Almost never have to use prescribe commands maybe 5 times in 40 years.

            Most likely iclink would not work if the card was frozen.

            KYOCERA Nic cards very rarely fail.

            Usually it's a lighting strike.

            Comment

            • bsm2
              IT Manager

              25,000+ Posts
              • Feb 2008
              • 30306

              #21
              Re: Kyocera ci problem

              Also you should update the firmware to the lastest level if it's not already.

              Comment

              • BillyCarpenter
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Aug 2020
                • 16416

                #22
                Re: Kyocera ci problem

                Originally posted by bsm2
                Also you should update the firmware if needed.

                The firmware is up to date. This is the first time I've seen this problem and hopefully the last. I've gotta go back tomorrow and set up SMB scan again because U021 wiped it.
                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                Comment

                • bsm2
                  IT Manager

                  25,000+ Posts
                  • Feb 2008
                  • 30306

                  #23
                  Re: Kyocera ci problem

                  Originally posted by BillyCarpenter
                  The firmware is up to date. This is the first time I've seen this problem and hopefully the last. I've gotta go back tomorrow and set up SMB scan again because U021 wiped it.
                  Don't think I ever ran a U21
                  No worries it's fixed.

                  Comment

                  • bsm2
                    IT Manager

                    25,000+ Posts
                    • Feb 2008
                    • 30306

                    #24

                    Comment

                    • BillyCarpenter
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Aug 2020
                      • 16416

                      #25
                      Re: Kyocera ci problem

                      Thanks to a little help (he basically held my hand and walked me through it. ) from blackcat I sent my first prescribe command and it worked.

                      Side Note: In my head I had built up Prescribe as the 500lb. guerilla in the room but that couldn't be further from the truth. As long as you use the LPR Jar method, enable Java and save the command in notepad as a txt document, you're golden.


                      Thanks for all your help blackcat. Much appreciated.
                      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                      Comment

                      • bsm2
                        IT Manager

                        25,000+ Posts
                        • Feb 2008
                        • 30306

                        #26
                        Re: Kyocera ci problem

                        Originally posted by BillyCarpenter
                        Thanks to a little help (he basically held my hand and walked me through it. ) from blackcat I sent my first prescribe command and it worked.

                        Side Note: In my head I had built up Prescribe as the 500lb. guerilla in the room but that couldn't be further from the truth. As long as you use the LPR Jar method, enable Java and save the command in notepad as a txt document, you're golden.


                        Thanks for all your help blackcat. Much appreciated.
                        You can also type in direct in iclink.
                        You can also really really screw up a machine should you start playing with margins etc...
                        99.99 never adjust unless Hotline or Tech rep tells you.
                        The problem is elsewhere. IE clutch etc...

                        You can also do some special features
                        as we replaced a dot matrix printer
                        we set it up to make copies 4 copies using 4 different paper trays. Pretty cool

                        Comment

                        • BillyCarpenter
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Aug 2020
                          • 16416

                          #27
                          Re: Kyocera ci problem

                          Originally posted by bsm2
                          You can also type in direct in iclink.
                          You can also really really screw up a machine should you start playing with margins etc...
                          99.99 never adjust unless Hotline or Tech rep tells you.
                          The problem is elsewhere. IE clutch etc...

                          You can also do some special features
                          as we replaced a dot matrix printer
                          we set it up to make copies 4 copies using 4 different paper trays. Pretty cool



                          That does sound pretty cool. Now that I know how to use prescribe, I'll keep learning how to do more stuff. This is one of those things that might not be needed often but when you need it, you really need it. I really needed it yesterday before I ran U021. lol
                          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                          Comment

                          • bsm2
                            IT Manager

                            25,000+ Posts
                            • Feb 2008
                            • 30306

                            #28
                            Re: Kyocera ci problem

                            Originally posted by BillyCarpenter
                            That does sound pretty cool. Now that I know how to use prescribe, I'll keep learning how to do more stuff. This is one of those things that might not be needed often but when you need it, you really need it. I really needed it yesterday before I ran U021. lol
                            Hard to say dont think iclink would have work if Nic card was frozen.

                            Only have use iclink a handful of times in the past.
                            Older Kyocera models you could change some parameters through the web page.

                            Comment

                            • BillyCarpenter
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Aug 2020
                              • 16416

                              #29
                              Re: Kyocera ci problem

                              Originally posted by bsm2
                              Hard to say dont think iclink would have work if Nic card was frozen.

                              Only have use iclink a handful of times in the past.
                              Older Kyocera models you could change some parameters through the web page.
                              blackcat mentioned ICLINK but said it was mostly unsuccessful. The Jar Method is simple enough and it seems reliable.

                              He also mentioned that I can send a data capture to the printer and it will print without a print driver. That's next on the list.
                              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                              Comment

                              • blackcat4866
                                Master Of The Obvious

                                Site Contributor
                                10,000+ Posts
                                • Jul 2007
                                • 23009

                                #30
                                Re: Kyocera ci problem

                                If you have a Kyocera printer in the office to play with, you'll find a few data captures in the folder with the utility.

                                I did throw in an excess of detail ... like usual. One last comment: Don't get creative with the command syntax. An extra period or an extra space will screw up the whole thing. Keep it simple.

                                Congratulations on your success. =^..^=
                                If you'd like a serious answer to your request:
                                1) demonstrate that you've read the manual
                                2) demonstrate that you made some attempt to fix it.
                                3) if you're going to ask about jams include the jam code.
                                4) if you're going to ask about an error code include the error code.
                                5) You are the person onsite. Only you can make observations.

                                blackcat: Master Of The Obvious =^..^=

                                Comment

                                Working...