Kyocera 2-series Question

[BillyCarpenter]

I'm mainly been selling and working on the 1 series Kyocera color machines. For the most part, they've been very good. But I'm ready to start selling the 2-series color. I hear that the colors are more vivid. How reliable is the machine? How easy is it to work on?

Pros & cons?

Any info. would be appreciated.

[blackcat4866]

Re: Kyocera 2-series Question

Both the xxx2ci and xxx3ci have more vivid colors.

The original fusers will squeal and give C6220, C6030, C6600 and C6770 errors. A couple of the metal shafts are made of very soft metal and very quickly wear down. The 5 second diagnosis is to carry your fuser over to counter, tip it onto the outer side and bump it on the counter. If it dumps a tablespoon of rust dust out of each end of the fuser you can be sure that you need a fuser replacement. The FR-8550H fusers seem to last longer than 170K. I think we've replaced EVERY original fuser.

For C2300, 4214, 4204, 4203:
All caused by the fuser. The belt rotation sensors detect differences in front/rear belt rotation speed. The endcaps slip on the sleeve ends ... fixed on FR-8550H fuser.

The imaging components seem to make yield.
The primary charge rollers have all the same sort of defects that you've seen of the Alphards.

The developing unit lock buttons tend to pop out by themselves. The best solution seems to be driving a small sheet metal screw into the edge between the button and the front cover:
CS3552 Magenta Developer unit

For dog-ears, paper skew, 0523, 0524, 6511, C8100:
PF-7110 intermittent dog eared on new 4003 series

For 0512, 0502 misfeed:
KM-3552ci jams 0512, 0502

For 0533, 0534 we've had to increase page separation. You've probably had to adjust page separation before. Decreasing the spring tension increases the page separation. I think of it this way: More spring tension makes the separation roller follow the feed roller more. Less spring tension makes the separation follow less, resisting multiple feeds.

For 0413, 0502, 0000 won't clear:
A dusted over registration sensor will cause this.

For C8020, C8030:
The punch motor fails.

For C9040:
The original lift plate breaks at the rear post.

These machine use the empty black toner cartridge as the waste receptacle. There is a switch that is flipped on the cartridge when you remove the empty, so the machine can tell the difference between a full and an empty. So if the enduser takes out an empty black toner cartridge and tries to put it back in ... well it won't go back in. We get lots of calls for such things. It doesn't help to tell the enduser that shaking an empty toner cartridge doesn't help. ITS STILL EMPTY!

=^..^=

[BillyCarpenter]

Re: Kyocera 2-series Question

Both the xxx2ci and xxx3ci have more vivid colors.

The original fusers will squeal and give C6220, C6030, C6600 and C6770 errors. A couple of the metal shafts are made of very soft metal and very quickly wear down. The 5 second diagnosis is to carry your fuser over to counter, tip it onto the outer side and bump it on the counter. If it dumps a tablespoon of rust dust out of each end of the fuser you can be sure that you need a fuser replacement. The FR-8550H fusers seem to last longer than 170K. I think we've replaced EVERY original fuser.

For C2300, 4214, 4204, 4203:
All caused by the fuser. The belt rotation sensors detect differences in front/rear belt rotation speed. The endcaps slip on the sleeve ends ... fixed on FR-8550H fuser.

The imaging components seem to make yield.
The primary charge rollers have all the same sort of defects that you've seen of the Alphards.

The developing unit lock buttons tend to pop out by themselves. The best solution seems to be driving a small sheet metal screw into the edge between the button and the front cover:
CS3552 Magenta Developer unit

For dog-ears, paper skew, 0523, 0524, 6511, C8100:
PF-7110 intermittent dog eared on new 4003 series

For 0512, 0502 misfeed:
KM-3552ci jams 0512, 0502

For 0533, 0534 we've had to increase page separation. You've probably had to adjust page separation before. Decreasing the spring tension increases the page separation. I think of it this way: More spring tension makes the separation roller follow the feed roller more. Less spring tension makes the separation follow less, resisting multiple feeds.

For 0413, 0502, 0000 won't clear:
A dusted over registration sensor will cause this.

For C8020, C8030:
The punch motor fails.

For C9040:
The original lift plate breaks at the rear post.

These machine use the empty black toner cartridge as the waste receptacle. There is a switch that is flipped on the cartridge when you remove the empty, so the machine can tell the difference between a full and an empty. So if the enduser takes out an empty black toner cartridge and tries to put it back in ... well it won't go back in. We get lots of calls for such things. It doesn't help to tell the enduser that shaking an empty toner cartridge doesn't help. ITS STILL EMPTY!

=^..^=

I love reading your posts. So detailed. I feel like I'm ahead of the game on these machines already. Much appreciated.

[toddanderson]

Re: Kyocera 2-series Question

I was told the 4 series will be out soon, around march

[tsbservice]

Re: Kyocera 2-series Question

I love reading your posts. So detailed. I feel like I'm ahead of the game on these machines already. Much appreciated.

I believe every qualified tech being active here for month or two knows what to expect from BC. This man is more like rock superstar for me, almost everything I read from him is instant hit and I really enjoy emanation of calm wisdom and friendlies of his posts.

[Tricky]

Re: Kyocera 2-series Question

Regarding the "3" series you can carry all firmware on one memory stick and providing the folders have the correct names walk from a 4053ci to a 7003i without modifying the files on the memory stick. Plug it in and update.

[BillyCarpenter]

Re: Kyocera 2-series Question

Regarding the "3" series you can carry all firmware on one memory stick and providing the folders have the correct names walk from a 4053ci to a 7003i without modifying the files on the memory stick. Plug it in and update.

Hey, I like that.

[BillyCarpenter]

Re: Kyocera 2-series Question

I believe every qualified tech being active here for month or two knows what to expect from BC. This man is more like rock superstar for me, almost everything I read from him is instant hit and I really enjoy emanation of calm wisdom and friendlies of his posts.

I'm automatically drawn to the members on here who like to get down in the weeds from a technical standpoint. I love that type of stuff. I can get on folks nerves because I ask a lot of questions and have a need to understand "WHY". It's not enough for me to simply know how to do something...I need to understand HOW and WHY.

I like to pick a person and try to model my approach to copier repair after them. For me that person is blackcat. But to reach the level that blackcat is on, I know I have to put in the hard work. He didn't wake up one morning knowing what he knows. Nope. He put in the work and left no stone unturned.

In many ways I feel that he's taught me more than any copier school would.

I'll also add this and I don't think blackcat will mind if I share this....

I've had conversations with blackcat via email and he's taken being thorough to a higher level than I've ever seen in my career. The detailed notes and pictures. The different test charts he uses to isolate a problem. Just the paperwork he keeps in general. That's a job all by itself and time consuming.

If there are any young techs reading this, model you game after his but understand it's hard work.

[blackcat4866]

Re: Kyocera 2-series Question

Will you stop that. I'm blushing. =^..^=

[BillyCarpenter]

Re: Kyocera 2-series Question

One last thing...

slim is another one to pay attention to. His knowledge is vast. There's not much he doesn't know. He and I work on different brands of copiers so I really don't understand what he's taking about on copiers. However, he taught me a whole lot about networking. So did Ken.

There are a lot of knowledgeable folk on here. I point to these people because I've had more interaction with them.

Saying all of that, I gotta go get ready to watch some football. Go Saints!!

[BillyCarpenter]

Re: Kyocera 2-series Question

Will you stop that. I'm blushing. =^..^=

[copier tech]

Re: Kyocera 2-series Question

I'm mainly been selling and working on the 1 series Kyocera color machines. For the most part, they've been very good. But I'm ready to start selling the 2-series color. I hear that the colors are more vivid. How reliable is the machine? How easy is it to work on?

Pros & cons?

Any info. would be appreciated.

Had a few where the waste toner backs up, this is the only big issue I have seen with the 2 series. It is bit of a nightmare job replacing the waste drive, this can also damage the transfer & developer units at the same time.

Here is the bulletin

TA xx52 waste toner forwarding unit fail.pdf

[bronco31]

Re: Kyocera 2-series Question

may i jump in?

if you had sell a Kyo Color MFP at around 30ppm.. which model has best reliability record.. 3253ci or 3553ci?

Did not the 3553ci begin life as the 3050ci? I feel like its been a good copier..

The 32xx im not so familiar with... did it start as the lighter weight 2550ci?

im lost on the Alphard designations...i took 3 years off to work at Costco.. im back, having a go as an independent tech

[blackcat4866]

Re: Kyocera 2-series Question

The KMxx52ci & KMxx53 series are almost identical, and a closer relative to the Hanabi than the Venus. All that being said, they corrected many of the problems on the Hanabi. The image quality seems to the more consistent. By now, all the defective fusers should be long gone. =^..^=

[BillyCarpenter]

Re: Kyocera 2-series Question

The KMxx52ci & KMxx53 series are almost identical, and a closer relative to the Hanabi than the Venus. All that being said, they corrected many of the problems on the Hanabi. The image quality seems to the more consistent. By now, all the defective fusers should be long gone. =^..^=

Quick question. When I first started selling Kyocera this go around, I made the mistake of demoing a 4551ci side by side with another brand. I think it was a Ricoh. Not sure, but the color on the Kyocera looked crap in comparison. How do the 2-series stack up to the other brands as for a color and quality of print?