Hi Folks,
A new customer that has this CS-5031, with almost a million copies, but getting yellow banding, crossfeed direction. only yellow, looked at drum and developer, dont see any drum marks, or developer marks, charge roller is nice and clean I'm guessing the person didnt reset drum counter, as it reads 350k. Transfer belt doesnt have any residual yellow marks, either. My 1st thought .. is the drum unit, but thought I'd see if anyone has seen this issue, with this series..?
Thanks, in advance any suggestions..
Jaime
Indep. Copier Svc.
A new customer that has this CS-5031, with almost a million copies, but getting yellow banding, crossfeed direction. only yellow, looked at drum and developer, dont see any drum marks, or developer marks, charge roller is nice and clean I'm guessing the person didnt reset drum counter, as it reads 350k. Transfer belt doesnt have any residual yellow marks, either. My 1st thought .. is the drum unit, but thought I'd see if anyone has seen this issue, with this series..?
Thanks, in advance any suggestions..
Jaime
Indep. Copier Svc.
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