I am having an intermittent issue on a 4100DN that is driving me and my coworkers to insanity. The paper lift motor drives the gear and lifts the tray but when it hits the upper limit sensor, the motor does not turn off and the tray keeps lifting into the rollers. What is perplexing is the fact that cheating the casette detection and upper limit sensors makes the operation work as intended. When pushing the little pins on the right and pushing up on the roller assembly, the motor turns OFF immediately after pushing up on the rollers. Different amounts of paper seem to make no influence on the problem. It does this on one sheet or 50. What sometimes happens is that the tray lifts slightly then falls down completely and then restarts the cycle again. Almost as if its slipping off the gear or something. I have tried different trays so I know the trays are not the problem. To add to the frustration, this issue is also intermittent and seems to only happen when I am looking at the machine myself. It works just fine when our kyocera veterans come by to take a look
. My hunch is telling me paper lift motor but I am curious if you guys have any input.

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