CS-3010i intermitent black lines when printng or copying

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  • mad
    Technician
    • Jul 2010
    • 25

    CS-3010i intermitent black lines when printng or copying

    Hi,
    i have this problem with 2- CS-3010i and 1- CS-3510i all installed on different offices/customers

    Problem:
    Intermittent black lines across pages, perpendicular to the page movement. (see the attachments) it can print fine for a few hundred pages or show the problem few times a day.

    already replaced:
    Drum Unit, Developer unit, bias voltage board, reconnected connectors on boards.

    The cs-3510i started showing the problem when it was almost new. i had to replace all 3 machines and now i have them in my warehouse.
    Attached Files
  • tmaged
    Owner/Service Manager

    Site Contributor
    1,000+ Posts
    • Oct 2008
    • 1813

    #2
    Re: CS-3010i intermitent black lines when printng or copying

    Bulletin I003 might be of interest to you.
    Hope that helps !
    -Tony
    www.dtios.com
    Become a fan on Facebook

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698

      #3
      Re: CS-3010i intermitent black lines when printng or copying

      That looks like a laser failure, to me. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • avio2
        Trusted Tech

        100+ Posts
        • Jul 2010
        • 150

        #4
        Re: CS-3010i intermitent black lines when printng or copying

        same problem whit utax 3060 and utax 2540
        there are false contacts between the connectors main charge, drum dv unit and those in the main body

        Comment

        • mad
          Technician
          • Jul 2010
          • 25

          #5
          Re: CS-3010i intermitent black lines when printng or copying

          Could you explain the steps to resolve the false contacts?... since the contacts have springs and i already stretched them but the problem persist...

          Thanks in advance!

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: CS-3010i intermitent black lines when printng or copying

            Originally posted by mad
            Could you explain the steps to resolve the false contacts?... since the contacts have springs and i already stretched them but the problem persist...

            Thanks in advance!
            yes you pulled the springs out BUT are they making the proper contact with the units?

            were the drum/dev units you replaced NEW or were they pulls from another machine?

            did you init them in service mode?

            have you cleaned the laser glass? BC mentioned the laser have you tested that?

            Comment

            • avio2
              Trusted Tech

              100+ Posts
              • Jul 2010
              • 150

              #7
              Attached Files

              Comment

              • mad
                Technician
                • Jul 2010
                • 25

                #8
                Re: CS-3010i intermitent black lines when printng or copying

                Originally posted by Phil B.
                yes you pulled the springs out BUT are they making the proper contact with the units?

                were the drum/dev units you replaced NEW or were they pulls from another machine?

                did you init them in service mode?

                have you cleaned the laser glass? BC mentioned the laser have you tested that?
                Thanks for you reply Phil B

                new developer and drum,
                the laser is clean and working as shows the enlarged image (the text can be seen "behind" the black line (green arrow)
                the lack of a white margin (red arrow) tells me is a problem with the developer bias voltage or maybe a drum ground problem...


                the path of the Developer bias voltage has many "steps" and a 3 or more springs to get to the magnetic roller.
                each one of this "steps" is a possible false contact. and the springs are difficult to handle because their location.

                i was hopping that someone had figured out...
                Attached Files

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22698

                  #9
                  Re: CS-3010i intermitent black lines when printng or copying

                  Originally posted by mad
                  Thanks for you reply Phil B

                  new developer and drum,
                  the laser is clean and working as shows the enlarged image (the text can be seen "behind" the black line (green arrow)
                  the lack of a white margin (red arrow) tells me is a problem with the developer bias voltage or maybe a drum ground problem...


                  the path of the Developer bias voltage has many "steps" and a 3 or more springs to get to the magnetic roller.
                  each one of this "steps" is a possible false contact. and the springs are difficult to handle because their location.

                  i was hopping that someone had figured out...
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • Gab
                    Senior Tech
                    • Aug 2015
                    • 633

                    #10
                    Re: CS-3010i intermitent black lines when printng or copying

                    Are black lines repeted at same distances. If yes from these distances you can find what cylinder (drum, chatge etc) it causes it (the perimeter is equal to distance).

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22698

                      #11
                      Re: CS-3010i intermitent black lines when printng or copying

                      On Kyoceras, most crossfeed defects are accounted for by primary charge loss or arcing, or loss of drum ground. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • Samanator
                        Service Manager

                        Site Contributor
                        VIP Subscriber
                        500+ Posts
                        • Sep 2017
                        • 561

                        #12
                        Re: CS-3010i intermitent black lines when printng or copying

                        Just gonna throw this out there, maybe it will help.

                        3010i-3510i Repetitive Defects Guage

                        See attached.
                        Attached Files

                        Comment

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