[CQ] TaskAlfa 308ci Eats Drums.

[The Guru]

Hi all

Is it me or do Taskalfa 308ci's and the like eat drums? I fitted a set of drums to one 3 weeks ago and it has done 4K since and 3 of the drums have bad scratches on the edge which is showing on the print. Anyone else seen this?

TIA

Tony

[BillyCarpenter]

Re: TaskAlfa 308ci Eats Drums.

Hi all

Is it me or do Taskalfa 308ci's and the like eat drums? I fitted a set of drums to one 3 weeks ago and it has done 4K since and 3 of the drums have bad scratches on the edge which is showing on the print. Anyone else seen this?

TIA

Tony

I haven't seen this problem but something is up if you're only getting a few thousand pages on the drums. If the drums are scratched, something has to be rubbing up against them. Transfer belt?

[KYO_OEM]

Re: TaskAlfa 308ci Eats Drums.

additional question:
why all 4 drums would fitted at once?

[The Guru]

Re: TaskAlfa 308ci Eats Drums.

additional question:
why all 4 drums would fitted at once?

All 4 were marked 3 weeks ago so we changed them as from experience the drums never go life on these machines. When i visited today only 3 (C,Y,K) are marked along the edge. I am not sure if the Dev Units may be causing it but the machine has only done 45K!!

[KYO_OEM]

Re: TaskAlfa 308ci Eats Drums.

only CYK scratches, M o.k.?
Broken Dv units.
But 3 broken units at once, i don`t think so.
Can we get sample from printout with scratches and maybe Service Status page 2 for further analysing?

[dalewb74]

Re: TaskAlfa 308ci Eats Drums.

so what kind of media is the customer feeding through the copier?

[ntbann]

Re: TaskAlfa 308ci Eats Drums.

Drums don't touch the media in this machine.

[kyove]

Re: TaskAlfa 308ci Eats Drums.

Hi all

Is it me or do Taskalfa 308ci's and the like eat drums? I fitted a set of drums to one 3 weeks ago and it has done 4K since and 3 of the drums have bad scratches on the edge which is showing on the print. Anyone else seen this?

TIA

Tony

Hi Tony,

Yes, it's the exact problem I have on one of these MFP.

When I call Kyocera seems I'm the only one in the world to have this problem so I'm happy to find another one.

IMHO it's a developer problem that scratches the drums. I open RMA for 2 drums and 2 developer (Cyan and Magenta). Yellow and black was perfect.
Machine has 70k copies, 20k bw and 50k color. Customer like color print!!
See the picture.

Problem reminds me something very similar on TASKalfa 3051ci/3551ci where a spacer on developer worn and dev+drum crush.

Hope this helps.
Bye,
Kyove

[tsbservice]

Re: TaskAlfa 308ci Eats Drums.

Pictures looks like clasic drum to developer gap problem due to worn spacers. Developer brush comes in contact with drum surface and damages it.