TASKalfa 6052ci

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • EDSNOW
    Trusted Tech

    100+ Posts
    • Feb 2009
    • 166
    #1

    [Misc] TASKalfa 6052ci

    Just curious if anyone has had the issue of seeing the developer and drum units where the grey latch (as I call it) won't stay in place when pushed in.
    Had to replace the black units and noticed the yellow and cyan units were not locked in.
    I have changed components in the past without any problem. I have seen some machines where the customer has tried to remove the units thinking they were
    toner cartridges and released the units and I would reseat and lock in without a problem.

    I did discuss with Kyocera USA support and their database indicated there had been a similar issue(s) and resolved by replacing the drum/developer units as there was nothing
    else related to resolve the problem.

    Appreciate any replies from anyone else who might have had this happen.

    Thanks
    Ed
    Tags: database, support, units, usa
    • Samanator
      Service Manager

      Site Contributor
      VIP Subscriber
      500+ Posts
      • Sep 2017
      • 561
      #2
      Re: TASKalfa 6052ci

      I have experienced the same problem with some of my two series. I was told by Kyocera support to change the offending developer unit and put it in for warranty return. And that's OK if it's still under warranty.

      What I have done to one unit that wasn't under warranty was to stick a bit of paper next to the button so it wouldn't come undone. See the attached pictures.

      That was last week. Haven't heard anything as yet. We shall see.....

      opps. Got the pics out of order when I attached them.
      Attached Files

        Comment

        • EDSNOW
          Trusted Tech

          100+ Posts
          • Feb 2009
          • 166
          #3
          Re: TASKalfa 6052ci

          Originally posted by Samanator
          I have experienced the same problem with some of my two series. I was told by Kyocera support to change the offending developer unit and put it in for warranty return. And that's OK if it's still under warranty.

          What I have done to one unit that wasn't under warranty was to stick a bit of paper next to the button so it wouldn't come undone. See the attached pictures.

          That was last week. Haven't heard anything as yet. We shall see.....

          opps. Got the pics out of order when I attached them.


          Greatly appreciated.
          In my case the unit is under warranty but I will give your suggestion a try.
          Regards
          Ed

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22699
              #4
              Re: TASKalfa 6052ci

              Our techs are driving a small sheet metal screw into the gap between the button and the cover. It holds and is easily removed. It's not a great design.

              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • EDSNOW
                  Trusted Tech

                  100+ Posts
                  • Feb 2009
                  • 166
                  #5
                  Re: TASKalfa 6052ci

                  Originally posted by blackcat4866
                  Our techs are driving a small sheet metal screw into the gap between the button and the cover. It holds and is easily removed. It's not a great design.

                  =^..^=
                  Much appreciated Blackcat
                  Regards
                  Ed

                    Comment

                    • Samanator
                      Service Manager

                      Site Contributor
                      VIP Subscriber
                      500+ Posts
                      • Sep 2017
                      • 561
                      #6
                      Re: TASKalfa 6052ci

                      I agree with you Blackcat.

                      It is not a great design.

                      Those engineers must have been watching an old Inspector Clouseau movie where he's talking about the poppout lighter in the car. They must have thought the poppout button on the developer units are a great idea.

                        Comment

                        • BBM
                          Senior Tech

                          500+ Posts
                          • Dec 2020
                          • 736
                          #7
                          Re: TASKalfa 6052ci

                          I am just glad the design actually gives us a easy fix to the problem.

                            Comment

                            • Ropariva
                              Senior Tech

                              500+ Posts
                              • Mar 2016
                              • 591
                              #8

                                Comment

                                • avio2
                                  Trusted Tech

                                  100+ Posts
                                  • Jul 2010
                                  • 150
                                  #9
                                  Re: TASKalfa 6052ci

                                  I have lengthened the return spring hooked on the bar

                                    Comment

                                    Previous template Next
                                    Working...