Is the Cf27a error code related the the HDD? I looked it up in the service manual in Sec. 7-101, I just want to confirm I am looking at the correct code.
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Re: TA-406ci Cf27a error
"An error has occurred in the System Management System"
1) Reformat HDD U024 FULL
2) Initialize Backup Memory U021
3) Replace Main PWB
4) Replace HDD
5) Retrieve USBLOG and contact SAD
per Bulletin C031-2LC-0057 Jan 2012
Do I know what it means? Nope.
I haven't seen this code before. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: TA-406ci Cf27a error
I read the same thing, Blackcat, and also have never run across this code either. I did run a U021 and will try to run a full format on the hdd to see if it resolves this code or I may even swap out the HDD. This is an off lease machine and I am just prepping it for a sale.
I have a question... I do not fully understand #5. Do you have any idea what the usblog is?Comment
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Re: TA-406ci Cf27a error
... and sending it to somebody at Kyocera. Which somebody? Again I don't know. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: TA-406ci Cf27a error
USBLOG is submitted to KDC for problem analysis via Kyocera support channel(KDA).
The mode is not listed and the file it creates is protected and cannot be read.
Whenever a ‘C’ code occurs the MFP doesn’t tell you to turn it off right away, it says ‘Please wait’ and something about gathering data. During that period it is building USBLOG."Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin
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Re: TA-406ci Cf27a error
Is it something I would submit? I am unsure of how this is done because I have never encountered this before? Could you explain it?Comment
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Re: TA-406ci Cf27a error
If you have a tech ID contact 1-800-438-6482 (For America’s) and start a case. They can direct you to the USBLOG procedure.
I will defer to KYO_OEM as to his level of support.
That general class is Print process type error check driver version, try KPDL emulation on the KX driver and update firmware ofc.Last edited by PrintWhisperer; 07-11-2021, 05:16 AM."Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin
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Re: TA-406ci Cf27a error
its either Stand Alone Device, Small Area Data ...
or Sullen Angry Depressed
SAD - What does SAD stand for? The Free Dictionary
=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: TA-406ci Cf27a error
U964 is the code to export the log. You would normally send it to your area service manager from Kyocera, for them to forward to corporate.
Also, all of the new machines have U287. You can enable it to automatically try to clear any C or CF codes.Comment
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Re: TA-406ci Cf27a error
I didn't know about u287 till now!
I see that it's ENABLED by default for the CFxxx errors on the new boxes I've got in my showroom. Is that true of the previous models?
As far as I can tell, u287 began life on the 308ci lineup, 3011, 2552ci, 4002, M4125, M3655, and M2155cdn/cdw, so it' wouldn't be available in TS406ci...Comment
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