P3060 Jamming

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  • Scottb
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Apr 2013
    • 301

    P3060 Jamming

    The jam codes are 0501 and 0511 and I have replaced paper feed clutch, registration clutch, conveying clutch, and the main motor. Has anyone seen and remedied this issue.
    Thanks in advance
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22698

    #2
    Re: P3060 Jamming

    What about the rollers, and the pickup pressure spring? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Santander
      Senior Tech

      Site Contributor
      500+ Posts
      • May 2009
      • 768

      #3
      Re: P3060 Jamming

      Originally posted by Scottb
      The jam codes are 0501 and 0511 and I have replaced paper feed clutch, registration clutch, conveying clutch, and the main motor. Has anyone seen and remedied this issue.
      Thanks in advance
      The Jam codes you provided have nothing to do with the parts you already replaced. 501 codes would be worn pickup and feed rollers and a 511 code would indicate that the retard roller in the cassette is not functioning properly. If you rotate the retard roller in the cassette do you see a flat spot? A good indication that the torque limiter in the retard assembly is caked up with paper dust not allowing it to rotate and the retard roller rubber has been worn down allowing multiple sheets to be fed.

      Comment

      • Scottb
        Trusted Tech

        Site Contributor
        VIP Subscriber
        250+ Posts
        • Apr 2013
        • 301

        #4
        Re: P3060 Jamming

        Originally posted by blackcat4866
        What about the rollers, and the pickup pressure spring? =^..^=

        yes sorry that was done first

        Comment

        • rapo_tech
          Trusted Tech

          100+ Posts
          • Feb 2019
          • 114

          #5
          Re: P3060 Jamming

          I would try another retard roller.. maybe the torq limiter is faulty.
          Also i would try some other paper. Last lot of A4 Navigator paper caused jamming in Canon C3725i (Canon technician mentioned the last lot of Navigator is bad quality).

          To this day navigator was very good quality paper.

          Comment

          • masterchill
            Trusted Tech

            100+ Posts
            • Jul 2005
            • 100

            #6
            Re: P3060 Jamming

            Make sure the spring is still there on the roller holder unit. About 80% of the time i follow up a jamming issue that a tech was just out at replacing the feed rollers the spring will be missing and its not putting enough pressure on the paper to pick it up.

            Comment

            • nathicana
              Trusted Tech

              Site Contributor
              250+ Posts
              • Aug 2008
              • 322

              #7
              Re: P3060 Jamming

              There is probably a missing spring as suggested by other replies.

              Most likely it is the pickup pressure spring. I attached a picture, item 24. There is a retard roller pressure spring in the cassette as well.
              Attached Files

              Comment

              • Scottb
                Trusted Tech

                Site Contributor
                VIP Subscriber
                250+ Posts
                • Apr 2013
                • 301

                #8
                Re: P3060 Jamming

                Originally posted by nathicana
                There is probably a missing spring as suggested by other replies.

                Most likely it is the pickup pressure spring. I attached a picture, item 24. There is a retard roller pressure spring in the cassette as well.
                yep that spring is there its actually wrapped around the holder so that its not as easy to loose as they once were

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22698

                  #9
                  Re: P3060 Jamming

                  I've gotten these codes when the side guides were 1mm too tight, causing the paper to bridge up in the middle. Same with the endstop. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • spw
                    Technician

                    50+ Posts
                    • Mar 2015
                    • 62

                    #10
                    Re: P3060 Jamming

                    Might look at the switch under the reg roller. If customer took a p-jam out by pulling the paper the wrong way it can bind the paper switch right there or knock it slightly our of place. Resetting it with your finger is easy. Had this happen half a dozen times.

                    Comment

                    • KyoServiceManager
                      Technician
                      • Oct 2017
                      • 30

                      #11
                      Re: P3060 Jamming

                      I had this issue on a few different 3060's that wasn't related to the feed rollers. On one of them, the registration switch had worn so thin there was a slit in it causing the jams as well as the black feed guides that sit on each side of the feed rollers. The other one was a nightmare to repair as it involves coming close to tearing it down to the frame. The part that ended up being broken is Guide Cassette R Item #3V2LV02043 which is the black right side housing for the cassette that contains the lift motor and gears. I have attached pictures to show where it was broken as well as the worn switch.
                      Attached Files
                      "If a cluttered desk is a sign of a cluttered mind, of what, then, is an empty desk a sign?" -Einstein

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22698

                        #12
                        Re: P3060 Jamming

                        The right cassette rail has been a problem back to the 4100/4200/4300. I've changed quite a few of them.

                        The registration sensor is new to me though. Thanks! =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • lees
                          Technician

                          50+ Posts
                          • Apr 2011
                          • 94

                          #13
                          Re: P3060 Jamming

                          We have seen both of these issues. We have changed many cassette guides over the years on the various models. We have also seen the registration actuator wear and cause intermittent jams. This can start as early as 500,000 prints, but more likely around 750,000 prints. It usually starts with intermittent jams and gets worse as time goes on. It is hard to see that the actuator is worn while it is in the machine, but it is more visible when it is removed and placed beside a new one. Hope this information helps someone out there. This does affect all models back to the 4100, 4200, and 4300.

                          Comment

                          • eystulua
                            Junior Member
                            • Nov 2019
                            • 2

                            #14
                            Re: P3060 Jamming

                            clean dust from the optical sensor reflect area on the drum unit machine side , check /replace high voltage pwb (contains the regist sensor)

                            Comment

                            • sparkycivic
                              Trusted Tech

                              250+ Posts
                              • Apr 2017
                              • 348

                              #15
                              Re: P3060 Jamming

                              When that lift motor geartrain breaks, I much prefer to swap the cassette to the spring lifted model from the slower models, and remove the spring from the feed roller assembly to accommodate.

                              We don't have any really high count printers of 500k+, so I'm glad to hear about the registration sensor actuator and will keep an eye for that just in case...

                              Comment

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