After searching the forum and consulting the manual, it looks like the most likely culprit is the transfer cleaning motor located near the yellow drum. However, I couldn't find a lot of info when I searched the old threads. Anyone have any advice? As always, thank you.
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Adversity temporarily visits a strong man but stays with the weak for a lifetime. -
Re: TA3551ci / C2840 code
Not for this model exactly but similar I guess:
Kyocera TA 3550ci error code C2840
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
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Adversity temporarily visits a strong man but stays with the weak for a lifetime.Comment
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A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: TA3551ci / C2840 code
CS-3050ci, 3550ci, 4550ci, 5550ci Alphard Venus
"C1950", "C2840" errors after routine maintenance replacement of the primary transfer belt assembly.
Transfer belt EEPROM error and transfer cleaning motor errors. 32 pin connector from primary transfer belt unit to body in not completely seated.
Re-seat 32 pin connector to primary transfer belt assembly. Reset error with U906.
Years later I followed up another tech that had bent pins in the transfer unit connector. It was a bugger to find. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: TA3551ci / C2840 code
There was no work done on the machine recently. They placed a service call today and the first thing I tried was U906.
I accidently bent a pin @ transfer unit connector on a machine that was here at the shop one time and ended up replacing the connector that's mounted in the frame. It was a bitch. I don't think the connector is the problem this time.
To make matters worse, the copier is in a busy medical office and there's barely any room to work. I'm actually considering bringing the machine back to the shop and giving them a loaner machine as I'm not sure of the fix and the customer is freaking out because this is the only machine in the office and they use it for everything.Adversity temporarily visits a strong man but stays with the weak for a lifetime.Comment
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Re: TA3551ci / C2840 code
Looking back through my notes when I accidently bent the pin on the transfer belt connector this is what I found:
Problem: Error Code C2790 after pulling and reinserting primary transfer belt.
Solution: Found bent pin @ transfer belt connector @ rear frame. Replace connector to correct.Adversity temporarily visits a strong man but stays with the weak for a lifetime.Comment
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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: TA3551ci / C2840 code
Welp, I had never pulled the waste toner motor on a 3551ci before. Until now!!
It wasn't as bad as I thought it was gonna be but it was a little work.
See pic below:
20210712_181100.jpgAdversity temporarily visits a strong man but stays with the weak for a lifetime.Comment
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Re: TA3551ci / C2840 code
"Well known" problem on older Venus.
Sometimes removing from stucked waste was helpfull.
Estimated time for me approx 30 minutes.
But it would done from me several times.
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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: TA3551ci / C2840 code
I decided to bring the machine back to the shop on Monday and when I plugged it up, the code never appeared and hasn't since I brought it here. I'm thinking the ride over here may have jarred the waste toner loose? I don't know???
In any event, I'm doing a 600k PM on the machine and I'm gonna replace the waste toner motor and bring it back to them next week.
I was actually looking forward to replacing the waste toner motor to see if the code cleared up. I feel cheated out of declaring victory.
EDIT: The toner motor in the picture was one that I pulled off a parts machine the other day. I haven't pulled the one from the customer machine yet. I've been busy with other stuff.Adversity temporarily visits a strong man but stays with the weak for a lifetime.Comment
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