taskalfa 3501

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  • Gab
    Senior Tech
    • Aug 2015
    • 663

    #1

    taskalfa 3501

    first image is ok , second not good , third is worst and so on. Noticed at the background the interval is equal to the perimeter of charge roller. I replaced charge with no result.
    Any idea? In the attched files the 2nd and 3rd copies
    Attached Files
  • Larhal
    Semi Retired

    Site Contributor
    VIP Subscriber
    500+ Posts
    • May 2013
    • 539

    #2
    Did you check the dev units? Is it Original Kyo toner ?
    Larhal

    Retired Part Time

    If all else fails read the Service Manual!

    If that fails, meet me at the pub and we will discuss it.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22961

      #3
      Your machine is dumping black toner, and collecting it in the paper dust collector. The registration roller smears it around on the page. You'll need to vacuum out the paper dust collector, the suction system in the back, and clean the registration rollers, Then figure out why it's dumping. Is it generic toner? Is your developing unit over life?
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Gab
        Senior Tech
        • Aug 2015
        • 663

        #4
        Originally posted by Larhal
        Did you check the dev units? Is it Original Kyo toner ?
        toner is katun. The problem with genuin toner is that it is too expensive. You can buy it from internet for about 155 Euros . If i buy it from wholesale i buy it for 153 Euros . So there is no margin
        Also we have distance in prices from competition

        Comment

        • Gab
          Senior Tech
          • Aug 2015
          • 663

          #5
          Originally posted by blackcat4866
          Your machine is dumping black toner, and collecting it in the paper dust collector. The registration roller smears it around on the page. You'll need to vacuum out the paper dust collector, the suction system in the back, and clean the registration rollers, Then figure out why it's dumping. Is it generic toner? Is your developing unit over life?
          machine has made about 150k copies. bout toner it is katun. The dust collector is a bar behind reg roller?

          Comment

          • Larhal
            Semi Retired

            Site Contributor
            VIP Subscriber
            500+ Posts
            • May 2013
            • 539

            #6
            Originally posted by Gab

            toner is katun. The problem with genuin toner is that it is too expensive. You can buy it from internet for about 155 Euros . If i buy it from wholesale i buy it for 153 Euros . So there is no margin
            Also we have distance in prices from competition
            Your Katun toner caused the problem. You will need to totally clean out the developer unit and use original Kyocera toner. You might have to replace the developer unit if it was damaged by the toner. SOO no savings there by using Katun toner.

            Cheaper is always better but in the long run it costs you more!

            Nuff Said.
            Larhal

            Retired Part Time

            If all else fails read the Service Manual!

            If that fails, meet me at the pub and we will discuss it.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22961

              #7
              Yes, the registration roller paper dust collector is a brush that wipes off the registration roller.

              And Yes, the Katun toner is the problem, and will continue to be the problem until of it is all gone. Just changing the toner cartridge is not enough. You must vacuum out the toner hopper also. It's possible to consume the Katun toner out of the developer, but it's a slow process, the toner will continue to dump throughout the machine until the genuine toner populates the system, and your customer will continue to be unhappy until all that happens.
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • dalewb74
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2018
                • 1125

                #8
                Originally posted by Larhal

                Your Katun toner caused the problem. You will need to totally clean out the developer unit and use original Kyocera toner. You might have to replace the developer unit if it was damaged by the toner. SOO no savings there by using Katun toner.

                Cheaper is always better but in the long run it costs you more!

                Nuff Said.
                AMEN!!!

                Comment

                • Gab
                  Senior Tech
                  • Aug 2015
                  • 663

                  #9
                  I use katun toner with lot of these machines and i have problems with only two (the same problem).
                  i noticed first copy is perfect and the rest going to to worst . i noticed that the magnetic cylinder accumulates toner on one side and that accumulations exceeds making more copies. And again the next set of copies has its first copy perfect next is not so good and its going to worst. Can it be something else?

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22961

                    #10
                    No, it can't be something else, but feel free to ignore the good advice you have already been offered.
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Larhal
                      Semi Retired

                      Site Contributor
                      VIP Subscriber
                      500+ Posts
                      • May 2013
                      • 539

                      #11
                      You may have been lucky to get some Katun toner that was goof but their consistency varies greatly because they do not produce their own toner.. So who ever supplies them is not a proper manufacturer. Pot Luck on quality.. Good luck with dour dreaming.
                      Larhal

                      Retired Part Time

                      If all else fails read the Service Manual!

                      If that fails, meet me at the pub and we will discuss it.

                      Comment

                      • Scott
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Dec 2009
                        • 190

                        #12
                        Katun toner, been a dealer for 42 years and non OEM toner is NEVER a good idea. It will always fail at some point

                        Comment

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