Kyocera emails using Office 365

[kuby]

Microsoft updated security setting for Kyocera copier sending emails via Office 365.

We had customers that are sending emails via Office 365 from the copier and have been for some time. Then suddenly they started getting validation error. On testing the setting on the copier side they customer starting getting a "0 x 3102" error. Doing some research found a article about Microsoft updating the security and settings needed to be changed on the copier. Here are the NEW setting for the copier that need to be put in under Clientside settings:

[bsm2]

Re: Kyocera emails using Office 365

Had the same problem a few weeks ago
That's what I did to fix it.

[rreynolds]

Re: Kyocera emails using Office 365

I also have the same problem. I tried all these settings. I hit the test but and it says good to go. Try sending from printer get an error message.

[copier tech]

Re: Kyocera emails using Office 365

I also have the same problem. I tried all these settings. I hit the test but and it says good to go. Try sending from printer get an error message.

Been seeing this a lot now, a firmware update fixes the issue. Setting needs to be TLS1.2

[rreynolds]

Re: Kyocera emails using Office 365

That's the problem. They all are very out of date in firmware. I'm not paying for a tech to come out. I hate these printers. All the other printers I can download firmware from the manufacture. But they want me to pay for some to come and do it.

[ntbann]

Re: Kyocera emails using Office 365

I dont know what other manufactures you are talking about but the only one I know of that lets consumers download firmware is HP.

[richs]

Re: Kyocera emails using Office 365

Xerox lets the customers download firmware.

[rreynolds]

Re: Kyocera emails using Office 365

Xerox lets the customers download firmware.

My Toshiba will auto install new firmware.

[copier tech]

Re: Kyocera emails using Office 365

That's the problem. They all are very out of date in firmware. I'm not paying for a tech to come out. I hate these printers. All the other printers I can download firmware from the manufacture. But they want me to pay for some to come and do it.

We can supply the latest firmware for a small fee, it is a simple process so you can update it yourself.

Printer & Copier Firmware - www.printerfirmware.co.uk.

[BillyCarpenter]

Re: Kyocera emails using Office 365

We can supply the latest firmware for a small fee, it is a simple process so you can update it yourself.

Printer & Copier Firmware - www.printerfirmware.co.uk.

I'm having this problem on a 3551ci.

What is the latest firmware? I have version 2N4_2000.007.451 2020.03.17

[ThisPete]

Re: Kyocera emails using Office 365

I'm having this problem on a 3551ci.

What is the latest firmware? I have version 2N4_2000.007.451 2020.03.17

07.05.0060..

The above quoted is not a full firmware version.. merely a subset version...

[copier tech]

Re: Kyocera emails using Office 365

I'm having this problem on a 3551ci.

What is the latest firmware? I have version 2N4_2000.007.451 2020.03.17

Give us a shout if you need the update.

Printer & Copier Firmware - www.printerfirmware.co.uk

TASKalfa 3051ci, 3551ci, 4551ci, 5551ci

Version: 07.05.0060 (2020-03-17)
Release Date: 2020-04-17

Main Frame Version
MAIN (FS) 2N4_2000.007.451 (NEW)
MMI 2N4_7000.007.405
PANEL 2N4_7200.001.017
BROWSER 2N4_F000.002.001
OCR 2N4_L000.001.005
LANGUAGE BR 2N4_81BR.001.050
ENGINE 2N4_1000.005.001
SCANNER 2N4_1200.005.001
MOTOR 2MN_1400.002.001
IH 2LC_1A00.002.001
Color Table 2N4_GZ00.001.002
Copy Color Table 2N4_KZ00.001.003
FAX 3N6_5400.B06.001

FMU J00_E00C.006.011

[BillyCarpenter]

Re: Kyocera emails using Office 365

Give us a shout if you need the update.

Printer & Copier Firmware - www.printerfirmware.co.uk

TASKalfa 3051ci, 3551ci, 4551ci, 5551ci

Version: 07.05.0060 (2020-03-17)
Release Date: 2020-04-17

Main Frame Version
MAIN (FS) 2N4_2000.007.451 (NEW)
MMI 2N4_7000.007.405
PANEL 2N4_7200.001.017
BROWSER 2N4_F000.002.001
OCR 2N4_L000.001.005
LANGUAGE BR 2N4_81BR.001.050
ENGINE 2N4_1000.005.001
SCANNER 2N4_1200.005.001
MOTOR 2MN_1400.002.001
IH 2LC_1A00.002.001
Color Table 2N4_GZ00.001.002
Copy Color Table 2N4_KZ00.001.003
FAX 3N6_5400.B06.001

FMU J00_E00C.006.011

Thanks. Payment sent.

[BillyCarpenter]

Re: Kyocera emails using Office 365

The updated firmware did the trick.

[copier tech]

Re: Kyocera emails using Office 365

The updated firmware did the trick.

Great, thanks for the feedback.