3252ci - "This cassette is printer use only"

[ThisPete]

As it says in the title, I've got a Ta3252ci that has suddenly when trying to copy, via the doc feed or glass, started to say "This cassette is printer use only Select another cassette" :
PXL_20250703_133749450.jpgI can't find anything in the system menu or anything via the web interface, and none of us at work can remember seeing anything along those lines on a Kyocera.
Minolta/Konica yes..

Any thoughts anyone?

[nathicana]

The cassette may be set to 12 x 18 paper which is printer only. You can't place an original of that size or enlarge to that size from a smaller original

[ThisPete]

Good thought, but all cassettes are set to their correct 'A' sizes, with settings for plain or high quality.

[ThisPete]

For anyone else in the future, I've just found the answer:
image_2025-07-03_173651270.png
P.S. please don't tell anyone that I actually RTFM... 😁

[Dark Helmet]

Why wouldn't this be in the system menu under the paper tray settings. I had a Sharp customer who put color paper in for faxes. You just went to the trays and unchecked printer and copy from those 2 color trays and boom. Fax only trays. Shouldn't require a tech.

[salvatore]

Hi there,
for the printer only cassette issue. Check your settings in Maintanance mode 341

[ThisPete]

Hi there,
for the printer only cassette issue. Check your settings in Maintanance mode 341

https://www.copytechnet.com/forum/te...24#post1623224

[Lunatech]

https://www.copytechnet.com/forum/te...24#post1623224

If you haven't had enough coffee you could get stuck in a loop on this one. LOL.

[ThisPete]

If you haven't had enough coffee you could get stuck in a loop on this one. LOL.

ROFLMFAO!!! 🤣