Good day. I need help!!! The Kyocera company has recently been supplying office equipment with an individual password. It is located separately on a sticker. Very often the client throws away this sticker or forgets the password. Is it possible to reset it or what other options? A matter of life and death.
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Have you tried with the serial number and have you also contacted Kyocera Help? Have you also tried from the web with Admin? -
The new generation machines use the serial number as the password. So it is Admin and serial number instead of Admin and Admin.
Reset is easy. Besides the Admin login, there is also a numerical login. This is related to the speed of the machine. Ie a TA-2554ci will be DeviceAdmin and 2500
Go into System Menu, Job accounting/Authentication. From here you can see the users and can Add or Edit existing
if all else fails, do U21 reset and it will be back to Admin/ Serial number.Comment
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Without this password it is impossible to enter the web. In general it is impossible to enter any settings even on the MFP. I am from Russia and there is no way to contact the Kyocera. Sanctions. That's the trouble. There must be some kind of recovery procedure.Comment
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I am writing about the new MA and PA models A4, they are supplied with a sticker with a password. It is different for each one. If you lose it, it is a disaster.Comment
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If you print a status page, the serial number is on that page, I have sold many MA,PA..............Comment
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Why do I need a serial number? I'm talking about new devices with an individual password. This password is on the sticker that comes with the MFP and is in the box. Without it, you can't access the web and MFP settings. I'm wondering if anyone has encountered this if the client loses it. What is the procedure for resetting or retrieving this password if it is lost.Comment
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If you are in the US you will not have encountered the new PSTI regulations that have come into effect in the EU and UK.
All A4 devices that now ship to us in these regions come with a separate document that contains a unique Admin login that is set by Kyocera.
If this password is lost, you must contact Kyocera directly to reset/recover the information.
Danis Looking through the documentation here, the only way to reset the PSTI password is to contact Kyocera support directly which may be an isssue for you due to your localisation, I am unsure on how you should proceed. Maybe get in touch with them and explain the situation, you may get a nice human on the other end who may be able to help.Comment
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