Kyocera F245 When Setting copy on glass

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    #1

    [Error Code] Kyocera F245 When Setting copy on glass

    This call is 2 hours away. (Why can't problems like this be closer... lol) I went out there today and thought it was a printing issue by event log. But no... I have read the previous post on this on copytechnet. This copier has the latest f/w. Can anyone shed any light Thanks so much !!!
  • tmaged
    Owner/Service Manager

    Site Contributor
    1,000+ Posts
    • Oct 2008
    • 1885

    #2
    Re: Kyocera F245 When Setting copy on glass

    What model are you working on ?
    Hope that helps !
    -Tony
    www.dtios.com
    Become a fan on Facebook

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    • Doug James
      Senior Tech

      Site Contributor
      500+ Posts
      • Jan 2012
      • 935

      #3
      Re: Kyocera F245 When Setting copy on glass

      Originally posted by tmaged
      What model are you working on ?
      TA 5551ci I hate when I miss that Sorry !!

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 23008

        #4
        Re: Kyocera F245 When Setting copy on glass

        On the Saturn I've seen firmware cause this. This is the "technical" description I have. Make what sense of it that you can:

        CF24x An error is detected at the System management section. DDR2 memory check. A certain part of the memory may be faulty. The frequency of failure occurrence is dependent on the frequency of access to the faulty bit. The ASIC may be faulty if the memory is not. 1) Reseat or repl DDR2 memory: YS1 & YS2; 2) Reformat HDD U024 FULL; 3) Initialize backup memory U021; 4) Repl main PWB; 5) Repl HDD; 6) Retrieve USBLOG and contact SAD.

        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

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        • tmaged
          Owner/Service Manager

          Site Contributor
          1,000+ Posts
          • Oct 2008
          • 1885

          #5
          Re: Kyocera F245 When Setting copy on glass

          I would do full firmware, not the turbo, that way it rewrites everything. Clean the RAM with a pencil eraser or replace it if you have one available.
          Back up the HDD with 917 and replace it.
          It's always a good idea to unplug it from the network too, to make sure that it's not causing an issue.
          Hope that helps !
          -Tony
          www.dtios.com
          Become a fan on Facebook

          Comment

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