3050ci with light distorted copies.

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  • Necrocannibal
    Trusted Tech

    100+ Posts
    • May 2008
    • 203

    #16
    Re: 3050ci with light distorted copies.

    Originally posted by JR2ALTA
    Did he find a solution?
    We haven't gone yet, we kept calling them and they kept rescheduling.

    Sent from my SM-N986U using Tapatalk

    Comment

    • justanotherhack
      Technician

      50+ Posts
      • Apr 2015
      • 74

      #17
      Re: 3050ci with light distorted copies.

      I've had problems with these machines having difficulty with barcodes: scan something with a barcode on it, and the server on the receiving end checks the file for barcodes, labels the file, and puts it in the right place. If it stops working, clean the optics.

      Comment

      • Necrocannibal
        Trusted Tech

        100+ Posts
        • May 2008
        • 203

        #18
        Re: 3050ci with light distorted copies.

        We finally went over there yesterday and he said the optics were filthy, it's a granite company, and they are all good now.

        Sent from my SM-N986U using Tapatalk

        Comment

        • JR2ALTA
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2010
          • 2028

          #19
          Re: 3050ci with light distorted copies.

          Originally posted by Necrocannibal
          We finally went over there yesterday and he said the optics were filthy, it's a granite company, and they are all good now.

          Sent from my SM-N986U using Tapatalk
          First tech went out for light copies and didn't clean optics. Yikes.

          Comment

          • Necrocannibal
            Trusted Tech

            100+ Posts
            • May 2008
            • 203

            #20
            Re: 3050ci with light distorted copies.

            Originally posted by JR2ALTA
            First tech went out for light copies and didn't clean optics. Yikes.
            Lol, he's pretty new so I can't blame him too much. He's still learning.

            Sent from my SM-N986U using Tapatalk

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22929

              #21
              Re: 3050ci with light distorted copies.

              It sounds like he could use a little of your coaching. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Necrocannibal
                Trusted Tech

                100+ Posts
                • May 2008
                • 203

                #22
                Re: 3050ci with light distorted copies.

                Originally posted by blackcat4866
                It sounds like he could use a little of your coaching. =^..^=
                I thought he did it when was there the first time but I was mistaken. He understands now about optics and copy quality.

                Sent from my SM-N986U using Tapatalk

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