4002i

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  • ntbann
    Senior Tech

    500+ Posts
    • Jan 2012
    • 622

    #16
    Re: 4002i

    Yes I promise it is a new DV unit. I unboxed it. Tried the THV today along with the plastic housing that contains all the springs. Still the same. Have a Main PWB coming on Monday.

    Comment

    • spw
      Technician

      50+ Posts
      • Mar 2015
      • 62

      #17
      Re: 4002i

      The units that were put in, are they new units? Or t/o for testing purposes?

      Comment

      • ntbann
        Senior Tech

        500+ Posts
        • Jan 2012
        • 622

        #18
        Re: 4002i

        brand-new.

        Comment

        • spw
          Technician

          50+ Posts
          • Mar 2015
          • 62

          #19
          Re: 4002i

          Just a thought on the HV unit. Did you depress each spring physically to check for internal damage to the springs? some have a catch in them and make intermittent contact. Their springiness ( technical term lol) isnt consistent.

          Comment

          • ntbann
            Senior Tech

            500+ Posts
            • Jan 2012
            • 622

            #20
            Re: 4002i

            I swapped the housing with all the springs.

            Comment

            • Santander
              Senior Tech

              Site Contributor
              500+ Posts
              • May 2009
              • 768

              #21
              Re: 4002i

              First thing I would do is make sure all the DV settings in the sims mode are set to factory defaults. If someone has played around with the settings it could create havoc. And now from far left field, your picture reminded me of a problem we had a number of years ago on an older model that looked very similar. Turned out the fuser was not heating properly and the press roller had ridges on it. Apparently the fuser would push unfused toner and then fuse it creating the wavy pattern I saw in your example. Just a thought.

              Comment

              • KYO_OEM
                Senior Tech

                500+ Posts
                • Aug 2011
                • 684

                #22
                Re: 4002i

                What happens if you set "U100/ Set ACAutoAdj" to "OFF" instead of "ON" ?
                System will print with initial values instead of calculated values.
                It's only for analysing...you has to switch back it later.
                Can you share U000 / *.txt file?

                Comment

                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 16308

                  #23
                  Re: 4002i

                  Originally posted by KYO_OEM
                  What happens if you set "U100/ Set ACAutoAdj" to "OFF" instead of "ON" ?
                  System will print with initial values instead of calculated values.
                  It's only for analysing...you has to switch back it later.
                  Can you share U000 / *.txt file?

                  KYO always comes up with some interesting troubleshooting methods. I don't always understand them at first and he has to explain it to me like I'm a child but eventually I seem to get it.

                  I have never turned off U100 or adjusted the values of the many ac/dc bias voltages. The manual explains what will happen if the values are changed - print gets lighter or darker.

                  Can you explain the thought process behind turning off U100 and how it will aid in identifying the problem? I'm very interested in this. Thanks.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                  Comment

                  • KYO_OEM
                    Senior Tech

                    500+ Posts
                    • Aug 2011
                    • 684

                    #24
                    Re: 4002i

                    depended to the age of parts, current enviroment and so on, system will increase or decrease needed voltages for LK, MC, DV, TR ....
                    If you now switch off the auto adjustment, system will run with initial values instead of calculated voltages.
                    e.g.
                    you can use it if you get white prints.
                    I want`s to check if i get needed high voltage on DV.
                    If i remove the MC to get 0V potentialon on DK, system will show C510x, because wrong voltage on DK surface
                    If you now switch off U100 you get no more c-call and in case of missing MC and 0V on DK surface you get full solid color printout without margins.
                    Than you know high voltage for DV is present and you can look for TR or LK.
                    In other cases, if DK or DV from Iris would mounted by plugged in power plug, counters wouldn`t set to "0" or else.
                    Now you get background because there are total wrong counters and system can`t calculate the needed correct voltages anymore.
                    Now with U100/ OFF, sometimes you can get system running until you are able to install new part in the right way.

                    Comment

                    • BillyCarpenter
                      Field Supervisor

                      Site Contributor
                      VIP Subscriber
                      10,000+ Posts
                      • Aug 2020
                      • 16308

                      #25
                      Re: 4002i

                      Originally posted by KYO_OEM
                      depended to the age of parts, current enviroment and so on, system will increase or decrease needed voltages for LK, MC, DV, TR ....
                      If you now switch off the auto adjustment, system will run with initial values instead of calculated voltages.
                      e.g.
                      you can use it if you get white prints.
                      I want`s to check if i get needed high voltage on DV.
                      If i remove the MC to get 0V potentialon on DK, system will show C510x, because wrong voltage on DK surface
                      If you now switch off U100 you get no more c-call and in case of missing MC and 0V on DK surface you get full solid color printout without margins.
                      Than you know high voltage for DV is present and you can look for TR or LK.
                      In other cases, if DK or DV from Iris would mounted by plugged in power plug, counters wouldn`t set to "0" or else.
                      Now you get background because there are total wrong counters and system can`t calculate the needed correct voltages anymore.
                      Now with U100/ OFF, sometimes you can get system running until you are able to install new part in the right way.

                      Very cool. I'm gonna give this a try. I always learn something from you. Thanks.
                      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22927

                        #26
                        Re: 4002i

                        Originally posted by KYO_OEM
                        depended to the age of parts, current enviroment and so on, system will increase or decrease needed voltages for LK, MC, DV, TR ....
                        If you now switch off the auto adjustment, system will run with initial values instead of calculated voltages.
                        e.g.
                        you can use it if you get white prints.
                        I want`s to check if i get needed high voltage on DV.
                        If i remove the MC to get 0V potentialon on DK, system will show C510x, because wrong voltage on DK surface
                        If you now switch off U100 you get no more c-call and in case of missing MC and 0V on DK surface you get full solid color printout without margins.
                        Than you know high voltage for DV is present and you can look for TR or LK.
                        In other cases, if DK or DV from Iris would mounted by plugged in power plug, counters wouldn`t set to "0" or else.
                        Now you get background because there are total wrong counters and system can`t calculate the needed correct voltages anymore.
                        Now with U100/ OFF, sometimes you can get system running until you are able to install new part in the right way.
                        We used to do something similar on the Canon analog devices. It was relatively common to get failures of the drum potential sensor, producing a wide variety of quality issues. Turning OFF drum potential reverted all the associated drum potential voltages to factory defaults (lamp current, high voltage, transfer current, developer bias). You could get decent copies until the sensor was changed. The funny thing was that in class we were told that those drum potential sensors were extremely delicate.

                        On a whim, I took a malfunctioning DPS and banged it hard against the counter (after all, how could it work worse?). To my surprise it started working. It turns out that about half of them do resume working after a hard bang. =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • tmaged
                          Owner/Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Oct 2008
                          • 1858

                          #27
                          Re: 4002i

                          "It turns out that about half of them do resume working after a hard bang."

                          Same !
                          Hope that helps !
                          -Tony
                          www.dtios.com
                          Become a fan on Facebook

                          Comment

                          • avio2
                            Trusted Tech

                            100+ Posts
                            • Jul 2010
                            • 150

                            #28
                            Re: 4002i

                            check the contact spring dv dk-mc for me

                            Comment

                            • ntbann
                              Senior Tech

                              500+ Posts
                              • Jan 2012
                              • 622

                              #29
                              Re: 4002i

                              Update: after swapping every part in the machine with no change. We ran U140 AC calibration again and it started working.

                              Comment

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