6002i poor image on status page

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • buzz
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2013
    • 287

    #1

    6002i poor image on status page

    Changed drum and dev and performed all adjustments.
    Now image looks like this:

    20220616_144650.jpg
  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2028

    #2
    Re: 6002i poor image on status page

    What did it look like when you put the old drum and dev back in? That would be my first instinct.

    Comment

    • mntech
      Trusted Tech

      Site Contributor
      250+ Posts
      • Aug 2010
      • 250

      #3
      Re: 6002i poor image on status page

      It looks grainy like it's pulling developer on to the page, does it feel grainy? Check to make sure the drum charge roller holders didn't break during shipping. I don't remember, but does that dev unit have the small clear mylar with rubber against the mag roller that is supposed to be removed? I've forgotten to take one off before and had similar results

      Comment

      • buzz
        Trusted Tech

        Site Contributor
        250+ Posts
        • Aug 2013
        • 287

        #4
        Re: 6002i poor image on status page

        Originally posted by JR2ALTA
        What did it look like when you put the old drum and dev back in? That would be my first instinct.

        I did a half stop and found the same pattern on the developer
        mag roller. I'm suspecting the developer is defective. I did make sure the little packing spacers were removed too (thanks mntech good call, I forgot these as well before).

        I did not want to put the old DV back in as that one was pouring out a leak that got all over the LSU and cassettes which took me a while to clean out. Anyway, will be back with another DV and see. Will post results. Fortunately they have another copier onsite to use. Thx so much!

        Comment

        • spw
          Technician

          50+ Posts
          • Mar 2015
          • 62

          #5
          Re: 6002i poor image on status page

          looks like a toner spill inside the machine thats getting picked up and smeared. Id check the charge roller for any residue in the same pattern as whats on the page

          Comment

          • rapo_tech
            Trusted Tech

            100+ Posts
            • Feb 2019
            • 114

            #6
            Re: 6002i poor image on status page

            Originally posted by spw
            looks like a toner spill inside the machine thats getting picked up and smeared. Id check the charge roller for any residue in the same pattern as whats on the page
            You are saying that spilled toner gets on DEV mag roller?

            If the charge roller is dirty it would repeat the pattern through the page... As you can see on the sample, there is no repetitive fault.

            It is 95% bad developer unit.

            Comment

            • KYO_OEM
              Senior Tech

              500+ Posts
              • Aug 2011
              • 684

              #7
              Re: 6002i poor image on status page

              have seen exactly the same printouts like yours.
              Reason:
              Tech didn`t unplugged the power cord from the wall outlet.
              Now wrong counters for DK and/ or DV and system is creating wrong voltages.
              I checked needed time for 1 page and get this result: 3011 sec/ page. (U157*60sec=needed developing time/ page)
              Take a look for U110, U117, U118, U120, U930, U157, U158, U984 and U985
              Attached Files

              Comment

              • buzz
                Trusted Tech

                Site Contributor
                250+ Posts
                • Aug 2013
                • 287

                #8
                Re: 6002i poor image on status page

                Originally posted by KYO_OEM
                have seen exactly the same printouts like yours.
                Reason:
                Tech didn`t unplugged the power cord from the wall outlet.
                Now wrong counters for DK and/ or DV and system is creating wrong voltages.
                I checked needed time for 1 page and get this result: 3011 sec/ page. (U157*60sec=needed developing time/ page)
                Take a look for U110, U117, U118, U120, U930, U157, U158, U984 and U985
                Yes, this is exactly the same kind of sample print out. It was me who installed both drum and dv. And from previous experiences I made sure machine was powered down properly and unplugged when replaced. I was also in the process of running the set up modes of u119 u464 u412 u469 when I discovered the test chart being distorted.

                Thanks so much for posting the same sample issue. I will check these values.

                So your fix was u157 needing to be at 60sec? I'll check that as well.

                How do I get it to normal values if it's off?

                Comment

                • KYO_OEM
                  Senior Tech

                  500+ Posts
                  • Aug 2011
                  • 684

                  #9
                  Re: 6002i poor image on status page

                  No way out without new parts.
                  Wrong values on Eeproms from DK or DV you can`t restore or change.
                  Maybe U100/ Set DC Auto Adj change from "ON" to "OFF" can be helpfull until you are able to assemble new DV and/ or DK.
                  Also take a look for Eventlog
                  Maybe hidden C7200 or C7241 visible.
                  During analysing from reports, this shows me that tech. didn`t unplug power plug before disassembling..

                  Comment

                  • BillyCarpenter
                    Field Supervisor

                    Site Contributor
                    VIP Subscriber
                    10,000+ Posts
                    • Aug 2020
                    • 16308

                    #10
                    Re: 6002i poor image on status page

                    Originally posted by KYO_OEM
                    No way out without new parts.
                    Wrong values on Eeproms from DK or DV you can`t restore or change.

                    This is exactly the reason that it's standard operating procedure for me to unplug the mahince any time I put a screwdriver to it. Better safe than sorry and forgetting to unplug the machine could be a costly mistake.
                    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                    Comment

                    • BBM
                      Senior Tech

                      500+ Posts
                      • Dec 2020
                      • 837

                      #11
                      Re: 6002i poor image on status page

                      So just turning the main switch of would not prevent this .

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22927

                        #12
                        Re: 6002i poor image on status page

                        Is this resolved buzz? New drum & developer again? =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • buzz
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Aug 2013
                          • 287

                          #13
                          Re: 6002i poor image on status page

                          Originally posted by blackcat4866
                          Is this resolved buzz? New drum & developer again? =^..^=
                          We received the part and finally got back out with a brand new DV unit and that did the trick.

                          Copies are superb again, thank you everyone!!!

                          Comment

                          Working...